They have been in this business for a long time now that is why they have expanded their businesses to 22 different countries with more than 75000 employees to help them provide good quality of support for their clients. As a call center agent of Sitel, it is your job to take inbound calls regarding general inquiries about the products or services, billing inquiry about their personal accounts and there are times that you will be assigned to be their Technical Support Representative where you will assist the customer about technical issues over the phone. Sep 2021 - Apr 20228 months. But the question is, do they have requirements for the equipment you use as your desktop or noise-canceling headset? You dont have a say on the project or on the schedule that you want to work. Amazing options, right? by AdhesivenessOk9106. Was this review helpful? The interview process at Sitel consists of a prescreening, skills and aptitude testing and a face to face onsite interview What is the interview process like? Sitel is NOT a scam It's great working from home. Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. Before you apply, you need to meet certain requirements. Search US Work at Home Jobs Search Canada Work at Home Jobs Ace Your Opportunity Interested but haven't found the perfect role yet? Yes the miss one day in training and gone seems harsh but if your serious about work you wont miss the first 6 weeks. There is no mentoring, there is no screen-sharing. Search job titles. They wanted me to Zelle the money to multiple vendors, claiming that I would be reimbursed when the checked cleared (which never happened). Sitel Review? Before I start, I would like to thank you for taking the time to check my Sitel Work From Home Review. I worked for Sitel at one of the call centers for nearly a year. Of course, not everything is good and dandy with Sitel, as there are also things that I didnt really like about this opportunity. 25 Companies with Legitimate Work-From-Home Jobs By Christine Bernier Lienke The COVID-19 pandemic has made working from home a necessity for many people. Prepare well. Competitive salary package + Php 30K signing bonus + language premium + best-in-class healthcare coverage await our Multilingual Agents! Once accepted, you will need to fill out and return some documents and attend orientation training. American Express is hiring Customer Care Professionals to Work from Home - $20+ hr with Equipment Provided! Hey Derek, I understand your breakdown just some other thoughts to consider. Its also good that Sitel will still pay you your wage, even during the training period. Im more than disappoint that a company as large as Sitel operates under such insensitive and unethical practices. Employee Ratings Concentrix scored higher in 10 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Compensation & Benefits, Career Opportunities, CEO Approval, Recommend to a friend and Positive Business Outlook. You will need a desktop or laptop with at least Windows 7, Windows 8, or Windows 10 operating system and at least 4GB RAM. Come on in, and I will show you how you can actually start making money. Theres a schedule you need to follow and a working space that you are required to use. Employees receive an hourly wage and receive payments on a biweekly basis. Omni Interactions is hiring 1099 gig workers for customer service roles. Some of very understated and sound totally legit. You will need to complete at least 3-6 weeks of paid training before you are assigned a project. She could have also mentioned to me that she did not want to work with me AT ALL right at the beginning. Scammers are falsely recruiting via online applications using the Sitel Group name to acquire personal and financial information from candidates. The pay will start at $9 per hour and it can go up to $14 per hour. The company doesnt have a makeup training class and each day they will cover an important topic or provide necessary information. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. A free inside look at company reviews and salaries posted anonymously by employees. market in 2002. For people, the company offers an opportunity to work in a BPO company, either in the office or in the comfort of their own home. This can be quite expensive. Should I Blog in English or my Native Language? I joined Wealthy Affiliate back in 2015 with no marketing experience whatsoever. SITEL is a global CX solutions leader and Business Process Outsourcing (BPO) services provider headquartered in Miami, Florida, United States. Gometricamerica is a website that writes about many topics of interest to you, a blog that shares knowledge and insights useful to everyone in many fields. Start reading the sentence out loud once. Hi! Its free to join and there is no credit card required. I know that it is given that you are required to have equipment ready if you are going to apply for a work from home. Quiet on the Set: This work is not for those with screaming kids or yapping puppies. I've spent most of today looking at reviews on various sites. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. About Us Sitel India Pvt Ltd SITEL is; Worlds Leading BPO. Most people are claiming to hear back in less than a week, and It's been a week and Sitel hasn't responded to my job application. Sorry, I cant believe that happened. This sounds like a great work from home position. Assisting candidates thru the hiring process for our work from home programs. Thanks for the information, Ill be sure to check out the reviews on the better offers youre posting on your site. Life insurance and paid leaves after you have the training or once you are regularized with them. Based on current employees, % said they receive an annual bonus at Sitel Group. The project you can be a part of will depend greatly on your skills and experience. They are an "empty suit". And the schedule will depend on the project that you will get. Remember that the opportunity is only available in certain states, so make sure your state is included. I also changed my ISP to get a faster speed. Ive been a Retention Specialist for 3yrs no jobs perfect. Until they arent wanted anymore, seems to be the general consensus. Sitel has been founded by current CEO Laurent Uberti, the Business Process Outsourcing Firm. I just finished the interview process with Sitel and they told me they would be providing the equipment I would need. Cheers! Make sure you visualize everything in the question before answering. Are you black by chance? Ultimate Guide and Tips. Sitel is a business process outsourcing company that offers various services to businesses, like call center, consulting, technical support, and more. Since this is a work-from-home job, you are required to have necessary types of equipment like desktop or laptop as well as a noise-canceling headset. Work on interesting projects Get to work with great people and with some of the world's biggest brands. Another thing that I like about Sitel is that you wont have to worry about paying for anything. Needless to say, very few were intelligible. But don't fall for the okie dok. Most companies dont offer benefits to their part time associates. Lets discuss the required types of equipment for you to qualify for the post, that will be all on the next segment. These are some of the questions that I will answer for you on this review. When they did pay me for my time, apparently for a new hire, three weeks isnt enough time to type into a computer system someones direct deposit information, so I am awaiting a paper check in the mail. Companies like Sitel will pay you to. They have been in this business for a long time now that is why they have expanded their businesses to 22 different countries with more than 75000 employees to help them provide good quality of support for their clients. Your review is very helpful and informative, You seem to outline all of the pros and cons, as well as alternatives for those who do not line Sitels stipulations, or would are not that interested in being a part of a call center. Sitel Call centers are a great, easy way to make some extra money at home. Becoming a member of this corporation makes anyone can attain the purpose less complicated and make current aspiration come true. Sitel is a multibillion-dollar company that has been in business since as long as 1985. If Sitel's client companies knew how bad the customer service is they would cancel their contracts. Yes, training classes are paid by the hour. You will be required, though, to have excellent verbal and listening skills, professional and articulate speech, and is able to multi-task and work properly at a fast pace and in a hectic environment. As an agent, you will be assigned a certain work schedule that will require you to be logged on to your Sitel account and take calls. You will need to have a quiet environment and specific equipment for this work. However, the equipment that was required by Sitel is too expensive to have and in fact, there are BPO companies who also offer work-from-home and they are proving the equipment as well. Before I start, I would like to thank you for taking the time to check my Sitel Work From Home Review. The test isn't that hard. I havent had a single job where I turned up and they told me that I had to buy my own equipment. If a class is 40 hours, you will be paid for 40 hours. My Crazy Blogging Experiment That Now Earns Me $10,000 Per Month, Let Me Show You How To Start a Blog & Make Money In JUST 5 Days, Super Affiliate Machine: Is it Legit Or A Scam? . Email is going to be your source of communication with their recruitment team. Modsquad Reviews : Work At Home Moderator Jobs Legit Or Scam? This means that you get all the benefits that an employee gets like medical and dental benefits, vacation and holiday leave, and so on. Urine, and they'll only test you again if you get hurt on the job, which is almost impossible considering you're sitting for 8 or more hours a day. Sitel is a legitimate company offering work for home call center jobs on a full and part-time basis. No previous experience is necessary. At first glance, this company sounds like a unicorn because it's rare to find work at home companies that offer full benefits and paid training. Sitel is a Business Process Outsourcing company that was founded by its current CEO Laurent Uberti. Is Sitel a legit company? Here are the things that I like about this company. Those who have experience in being a call center agent or Customer Service Representative and want to work from home. If you work 90 days and your referral works 90 days, you will receive the bonus. They provide great benefits and the flexibility to work from home. Once accepted, you will be required to attend an online training class. You will need this to complete an end of year self-assessment. The recruiter will work with you to make sure that the project that you will be part of is the one that is best suited for your skills and experience. Learn how your comment data is processed. Chances are, you may have even read the other Sitel WorkSitel Work At home reviews to learn the real truth regarding its work from home jobs. We were not given access to some of these tools up until two days, one day, and live call day. Hourly pay at Sitel Corporation ranges from an average of $11.38 to $19.96 an hour. Overall, Sitel appears to be a good business opportunity to add to your multiple streams of income. I thought it would get better. And if you enjoyed this review, please free to check out my other work at home reviews as well. Limited Locations: Jobs through this company are only available in a few select states listed on its website. Without advertising income, we can't keep making this site awesome for you. Can they convey their point concisely and explicitly? And obviously, as an organization that's as dedicated to security and protection as it is to employee and customer experience, we take every proactive step possible to sniff out anyone in the digital world attempting to illegally pass themselves off as Sitel Group - and we pursue these activities with legal action. Its a job. Full Benefits: You get access to medical, dental, and vision insurance after 90 days on the job. Theres also some concern with the cost of starting the job, especially if you dont have all of the equipment Sitel requires. As per previous worker or employee of Sitel, you will be paid $9 per hour plus you will have medical and dental assistance, life insurance, and paid vacation leaves. Out of 19846 Sitel Group employee reviews, 86% were positive. Clearly, it wasnt a good one. I used to work from home for a company named Edegree, and I . Very important to be able to handle phone calls. They have a lot of jobs to offer especially for those who are looking for a corporate job but they are also offering work-from-home post which is the reason why you are now on this page. This company gets a major fail from me. Actually, there are a lot who offers this kind of opportunity but I guess Sitel is one of the well-known company who has legit work to offer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Leave the 9-to-5, set your own hours, and work from home. Do Sitel pay sick pay? All I did was follow Wealthy Affiliate training, believe me, it works! The companies will assign tasks to you once you sign up. They also have a referral bonus wherein you will get $200 for every successful referral you will have for the company, however, it will be given in staggered payment for them to be sure that the ones you referred will stay on the company for at least 6 months to 1 year. We're a global leader in customer experience (CX) management. It can be longer. Sitel and . I wouldnt pursue this. But with Sitel, you don't have that headache because you're an employee. Whats exciting about talking on the phone for $9 an hour. All our calls are inbound calls only- no cold calling. That laptop passed their technological requirements test just fine with a big green check. Empowering end user productivity by automating the deployment and configuration of endpoint systems is my greatest passion. Even the trainers regularly said Thats Sitel for you, when someone would ask a question about why something was how it was. What makes SYKES different than most is that you might be eligible for health insurance and a 401 (k) if you're a full-time work-from-home employee benefits that are typically excluded for remote employees. Keep records as the months roll by for what you're earning and your expenses. Your cookie preferences will be stored in your browsers local storage. Opting out of AddThis cookies will remove your ability to view and use this widget. Links & ads you may click on this blog Thanks for supporting!Do you love spending lots of time yapping on the phone? Plus, you dont have to worry about doing your own taxes. It was their first time training a class. The pay is $12.00 per hour, with a minimum commitment of 20 hours per week. GenerateBlocks Pro Review: The Best WordPress Block? No Jobs perfect 12.00 per hour member of this corporation makes anyone can attain the purpose complicated. Great people and with some of the world & # x27 ; ve most! Sitel work from home - $ 20+ hr with equipment Provided I used to work from.! Have that headache because you 're an employee still pay you your wage, during. Biggest brands the flexibility to work from home Review are an & quot ; empty suit & ;! Group employee reviews, 86 % were positive are regularized with them please free to check out my work! 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