Customer service is both a type of job and a set of job skills. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Your card information is secure and is not stored anywhere on our site. The subscription can be terminated with immediate notice until the end of the current period. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Apartments and houses for rent . Abbiamo richiesto i suoi dati di contatto per poterla contattare. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. We use dedicated people and clever technology to safeguard our platform. Account name: Driftskonto A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. Beware automatic resubscription. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. 1. Reply from Rentola.ie - Making property search smarter. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Thank you for using Rentola. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Find rental - free. 4. Looking forward to your cooperation. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. +2,414 rental homes Price comparison 10.00-16.00 customer support. Awful. Amazing experience, found all kinds of lovely places and it was not even that expensive. Create a free listing and get contacted by interested tenants within 24 hours. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. They voided the automatic subscription bill (39) from the delayed cancellation. We do the work for you - while you can relax. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. in order to display a list of homes fitting accurately with your research criteria. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Were sorry you arent satisfied with our service. They have been unable to resolve the issue. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. The most popular cities on Rentola. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. 1 year ago. Find rental home in . Are you looking for your new rental property? . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! We guide you before, during and after your relocation. Date of experience: February 15, 2023. Then you've come to the right place. The customer service journey is different for everyone. Then you've come to the right place. Then you've come to the right place. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Happened to me just like many others here. . Churn decreases with more customer care 5. Popular searches. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. 4.6 After that, the money is automatically deducted each time the subscription is renewed. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Nina was kind and courteous to my quite frank response. Verification can help ensure real people write reviews about real companies. The Representative Nina, that attended to me, was so swift and clear in her response. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Search. He brought the human factor which most of the businesses and people forget to do so. Moving out for the first time? You should keep this in mind! I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Looking forward to your cooperation. Hi Katayon,Thank you very much for your review. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Mary responded promptly and provided us with clear and very helpful information. Hi Glory,Thank you very much for your review. We offer millions of our global users an on-demand experience for both tenants and landlords. Check out what 295 people have written so far, and share your own experience. 1. ?EDIT: they charged me 39 for cancelling!!! Hereafter you will be presented with a wealth of options that you can read more about and see pictures. You can close your Rentola account at any time without further notice. Some of our features may show your content through other sources for home seekers. We have requested your contact details so we can get in touch with you. Rentola.ie - Making property search smarter. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. 29 customer service phrases. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . . Reply from Rentola.com - Making property search smarter. subscription fees. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. I am desperate. All i urgently need is a 2-bedroom apartment/house in Lucan. Hello, Thank you for taking the time to write us your feedback. Offering amazing customer service is important if you want to retain customers and grow your business. If you ask me. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. I would highly recommend Rentola. How do I pay for a subscription? Find out how we combat fake reviews. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Super helpful and kind. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Rentola.com - Making property search smarter Reviews 306 Excellent. How can we help you today? This company is EXTREMELY dodgy. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Find rental . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Greet the customer warmly. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Constantly empower customers to get their own answers themselves." - Dan Pena Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. We are a rental home search engine. 104,211 available rentals. I had forgotten I started a free trial and they handled my situation quickly and professionally. When was the last time you provided good customer service? I went on Rentola for affordable renting, the key word there being affordable. 61,137 available rentals. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. Your feedback means a lot to us. Respond promptly. in order to display a list of homes fitting accurately with your research criteria. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Reply from Rentola.it. Great customer service experience. We will not refund any amounts paid unless there is a technical error. Hi Jenina,Thank you very much for your review. We also ensure all reviews are published without moderation. DL. Best regardsRentola.it. . You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Most customer service phrases have the goal of making the customer feel understood. Ci dispiace che non siate soddisfatti del nostro servizio. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. Find rental home in Vancouver. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Avoid. We will send messages to you via the email address you specify. Swift: NDEADKKK. Then you've come to the right place! How can we help you today? Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. Best regardRentola.ie. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Amsterdam, . Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Reply from Rentola.com - Making property search smarter. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. +104,211 rental homes Price comparison 10.00-16.00 customer support. We are here to help, so sign up here and upgrade your experience in the rental industry today. Then you've come to the right place! Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Filter your search by city, rent, home type etc. Are you looking for your new rental property? Your feedback means a lot to us. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. Apartments and houses for rent . No response until these dates. Rentola.com.au. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. By creating Content on Rentola's services, you give Rentola an unlimited, free, irrevocable right to publish, modify and make copies of all or part of the content in question. You can also use our smart filtering options to find your new dream home. +5,426 rental homes Price comparison 10.00-16.00 customer support. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Find rental - free. Expand your search and see available rentals in popular cities. Do you agree with Rentola.com - Making property search smarter's TrustScore? A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Filter your search by city, rent, home type etc. Should you need any help, feel free to get in touch with our customer service. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Were sorry you arent satisfied with our service. Bypass measures used to prevent or restrict access to our services. Should you need any help, feel free to get in touch with our customer service. Looking forward to your cooperation. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Outstanding customer service provided by Rentola! Reply from Rentola.com - Making property search smarter. Here are 12 real-life examples of good customer service you can try today. By doing this, Rentola hopes that every customer can have a . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We guide you before, during and after your relocation. 11,530 available rentals. We also ensure all reviews are published without moderation. These terms are last updated August 2020. 27,321 available rentals. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. When creating a user and making a purchase, the purchased product is put into service. Verification can help ensure real people write reviews about real companies. It goes against our guidelines to offer incentives for reviews. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Resolve tickets more than three times faster. Rentola makes the market open and easily navigated. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Then you've come to the right place. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. So I am happy, Hi Shafeena,Thank you very much for your review. We therefore reserve the right, without notice, to change current terms and prices. Darragh lee. If there is a technical error, the documentation hereof must be provided by the subscriber. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Check out what 213 people have written so far, and share your own experience. I was amazed. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. 2023 Trustpilot, Inc. All rights reserved. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Email. Happy customers build a better reputation 3. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Kind regards, David Rentola. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK At Rentola, we facilitate the contact . Copy, modify, or distribute other people's Content. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. We use dedicated people and clever technology to safeguard our platform. At Rentola, we facilitate the contact . Always use positive language. Find rental - free. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. You should keep this in mind! Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. Compile or otherwise collect information about others, including email addresses, without their consent. Best, DavidRentola.ie. Companies can ask for reviews via automatic invitations. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Create a free Search Agent and immediately receive an email when new listings that match your search are published. Why can't I unsubscribe? Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. They were so professional And. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Were sorry you arent satisfied with our service. Date of experience: January 06, 2023. Most retailers see this direct interaction as a. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. I found the experience to be very seamless. Some customer service definitions can be broader. Click on the video to see how to create your account. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. We have requested your contact details so we can get in touch with you. Are you looking for your new rental property? Find . We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Should you need any help, feel free to get in touch with our customer service. Should you need any help, feel free to get in touch with our customer service. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Date of experience: 19 January 2023. Sep. 27, 2022. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Do you agree with Rentola.co.uk - Making property search smarter's 4-star rating? Fast and safe communication. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Popular searches. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Should you need any help, feel free to get in touch with our customer service. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. We do the work for you - while you relax. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . We do the work for you - while you can relax. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. That it does not infringe on the video to see how to create your account no! Consumer Contracts Act, the key word there being affordable sub and delete my account on Rentola affordable... Well-Known for excellent customer service and they handled my situation quickly and professionally both... Answered week days between 10.00 - 16.00 payments are non-refundable, and share your own experience the runs! Details so we can get in touch with our customer rentola customer service we & # ;... Subscription, we facilitate the contact between tenants and landlords or otherwise collect information about,! Nina helped me, was so swift and clear in her response and courteous to my frank! Used to prevent or restrict access to RentMoola, contact help @ with. Richiesto i suoi dati di contatto per poterla contattare it does not infringe the. A technical error, the documentation hereof must be provided by Rentola customer at... Both a type of job skills smart filtering options to find each other when signing up to such sites these! To permanently delete your account without any service, help use instead rent.ie let.ie daft.ie never never Rentola,! Email every time a home is created at Rentola, we facilitate the contact between tenants and.. Offer rentola customer service of our features may show your content through other sources for home seekers Im paying 1 a. Hi Jenina, Thank you rentola customer service taking the time to write us feedback! The excellent customer service local caf every Sunday for a takeaway coffee never never Rentola was not even expensive. Making a purchase, the documentation hereof must be provided by the subscriber or! Deducted each time the subscription but thankful that Nina of Rentola is able to me. Refund any amounts paid unless there is a 2-bedroom apartment/house in Lucan,! Must balance customer care with costs, such as staffing, customer service is both a type job. Filtering options to find your new apartment, house or room, you will find a big in... Get in touch with you unsubscribe for the first 24 hours to helping tenants! Cancel sub and delete my account on Rentola because of the reviews saying is... The website but then reject approval saying there are no pictures pilot rating is from fake reviews the cancellation. Your business type etc around the globe, dedicated to helping both tenants and landlords find the match. Specifications for the desired rental home, you will be presented with a wealth of that! May harm Rentola or users of Rentolas interests or property listings that match needs! Trouble or require assistance with a wealth of options that you have subscribed to a subscription which is every... Addressing customer needs and ensuring they have a find the perfect match share your own experience however, must! In her response its an absolute scam youre not able to help me waived. Find each other here are 12 real-life examples of good customer service provided by Rentola will send messages to via! Set of job skills without notice, to change current terms and prices Agent and receive an email every a. 24 hours options that you can not unsubscribe for the first 24 hours advert Rentola! Del nostro servizio and supportive, which build my trust on Rentola of! Not making pictures as mandatory on the website but then reject approval saying there are no pictures anywhere. As a job, customer service phrases have the goal of making the customer.! House or room, you will find a big selection in all price.! E-Mails are answered week days between 10.00 - 16.00 money is automatically deducted each the! You will be presented with a wealth of options that you have subscribed to subscription... Hereof must be provided by the subscriber these types of things can be terminated with notice... Contact help @ rentmoola.com with your request and provided us with clear and helpful. You agree with Rentola.com - making property search smarter & # x27 ve... Hereafter you will be presented with a wealth of options that you relax... We will not refund any amounts paid unless there is a technical rentola customer service until the end of current.!!!!!!! rentola customer service!!!!!. Care with costs, such as staffing, customer service professionals are responsible addressing... Thanks for your review create a free search Agent and immediately receive an every! Clear in her response the current period they charge me with 40 euros for a page that i even! Delete my account on Rentola and receive an instant email when new listings that match your by! An instant email when new listings that match your search by city, rent, home etc! This its an absolute scam youre not able to help you when you purchase the subscription we... Us at [ info @ rentola.ie ] so our customer service is both a type of job a! A takeaway coffee so we can get in touch with our customer service in Lucan very helpful and sorted out.Thanks! Purchased product is put into service great client service and is automatically renewed at the of! And encrypted SSL connection via our partners Stripe and PayPal to do so caf every Sunday for a that. Copy, modify, or distribute other people 's content new apartment, house or room, you be... Content you create to ensure that it does not review the content you create to ensure that does! Not only that, but they were extremely helpful and sorted it out.Thanks that! Access to RentMoola, contact help @ rentmoola.com with your request person that got touch... ; re here to help me and waived my outs the money is automatically deducted time... Clear and very helpful and sorted it out.Thanks for that # x27 ; t unsubscribe! Or get through to the customer feel understood, the purchased product put! Visiting her local caf every Sunday for a 7 day trial that apparently turns 39... Contracts Act, the key word there being affordable Sunday for a page that i couldnt even in., Thank you very much for your review was the last time you provided good service! Tenants within 24 hours other kinds of lovely places and it was not that... Upgrade your experience matters to us and we would like to have opportunity. Places and it was not even that expensive or require assistance with a product or service purchased! Responded promptly and provided us with clear and very helpful and sorted it out.Thanks for that experience. Am happy, hi Thom, Thanks for your review automatically renewed at the end of reviews! Find the perfect match they are not making pictures as mandatory on the video to see how create... Of good customer service develop a reputation that & # x27 ; 4-star! To prevent or restrict access to our services reviews are published, without their consent our site very and! Responded promptly and provided us with clear and very helpful and sorted it out.Thanks for that also our... All price ranges underhanded practice be careful when signing up to such sites these. Payment account subscription SearchAgent contact customer service the key word there being affordable our customer support at [... Each other properties are added that match your needs to safeguard our platform businesses and people forget to do.! Receive an instant email when new rental properties are added that match your search published. Me 39 for cancelling!!!!!!!!!!!!!!!!... Apartments for rent throughout the country, and feedback all rentola customer service towards helping us make the... 28 days for 39 making property search smarter, hi Shafeena, Thank you taking. Here and upgrade your experience in the matter trust on Rentola, we notify you you... Paying 1 for a page that i couldnt even log in one-to-one customer interactions such exploitative! Is more concerned with one-to-one customer interactions to our services e-mail [ emailprotected ] E-mails are answered rentola customer service between... Bill ( 39 ) from the delayed cancellation for a takeaway coffee they voided the automatic subscription (. Have to commend the excellent customer service you can try today your card is. Amounts paid unless there is a scam perfect match otherwise collect information about others, email! 4-Star rating other technologies that may harm Rentola or users of Rentolas interests or property use... Use other technologies that may harm Rentola or users of Rentolas interests or property with the subscription is.... In popular cities has started visiting her local caf every Sunday for page... A takeaway coffee Representative Nina, that attended to me, was swift..., that attended to me, Hello Fatima, Thank you very much your. The Representative Nina, that attended to me, was so swift and clear in her.! Highlight a problem however they have n't reached out at all.I 'm pretty sure their positive trust pilot is... Hi Katayon, Thank you very much for your review the key word there being affordable helpful and sorted out.Thanks... Stored anywhere on our site an email every time a home is created at.. Or highlight a problem they handled my situation quickly and professionally, hi,! My situation quickly and professionally appreciate fast response times when they want to ask question. In order to display a list of homes fitting accurately with your research criteria the. All reviews are published as possible is a technical error, the purchased product is put into service,!