You get paid immediately before you ship your item. Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. It can be downloaded by TrojanDownloader:O97M/Donoff. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. It's unfortunate. I don't trust the buyer at all. How can I locate the IMEI / Serial Number for my device? To keep our marketplace safe, we dont allow broken items. Swappa uses PayPal for secure payments. We may receive commissions for purchases made through these links. If they do, the exact process for returning the money depends on how it was collected. you can always cancel the order after payment clears,reason-cant find the item? If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. Every product has listing requirements and an approval process to ensure confident shopping. What states require marketplace facilitator taxes? What you can earn on Swappa generally depends on the item and its conditions. will a blacklisted phone work in mexico. Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. I have sold mostly on r/hardwareswap. Once it sells, While Swappa offers free shipping, eBay charges shipping fees of up to $25. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Performance & security by Cloudflare. So youll get paid exactly the amount you priced your device for in the beginning. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. Service 313 Value 316 Shipping 307 Returns 113 Quality 314 This company does not typically respond to reviews Positive reviews (last 12 months): 52% View ratings trends PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. With individuals, you're more likely to get personal answers about the device. Should I be concerned that their payment is still pending. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Overall, Swappa is reliable. The company is accredited by the Better Business Bureau. We may receive commissions for purchases made through these links. Recurring payments built for subscriptions, Collect and reconcile invoice payments automatically, Optimise supporter conversion and collect donations, Training resources, documentation, and more, Advanced fraud protection for recurring payments. Making me either drop my price a good amount or sit on the phone for a while. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. The company was founded over 10 years ago in Kansas City. Date of experience: February 26, 2023 PB Paul Bloedorn Disclosure: This site contains affiliate links to other sites. Get answers from the Swappa community in our discussion forums. .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? As a merchant, for the most part, you will also leave pending payments to run their natural course. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. The company was founded over 10 years ago in Kansas City. All in all not too. Craigslist and Swappa do not charge you any listing fee. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). I would rather send this item to someone I can trust better. In some cases, however, the merchant may need to take action. How do I factory reset my device and prepare it for sale? Ship device. If this is the case, follow the steps outlined in your activity feed to complete the payment. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. What are these $10 to $15 extra fees you incur on Ebay? Devices cannot be blocked, nor reported lost and or stolen. Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. eBay is the largest marketplace for selling and buying used stuff including your electronics online. Swappa also supports Buy Now, Pay Later with Zip. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. In some cases, however, the merchant may need to take action. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. How and when do I get paid through the Swappa Trade-In Program? no junk policy and our Jan-24-2019 03:19 AM. Swappas dedicated support team will review your ticket and get back to you in no time. The phone was flawless. Swappa doesnt charge you any fees to sell items on its platform. A simple guide to product pricing and how to price a product effectively. If a payment is showing as pending it could mean that you need to take action. As a customer, you simply need to check and see if you recognise the payment. How do I add services and pricing to my store in the Repair Network? Our fees are lower than eBay, so you'll make more selling on Swappa. Does Swappa have an app and is it any good? Thats when I make a video of them item in working condition as well as lots and lots of pictures. buyers and sellers each pay a small 3% fee. That's why I withdraw the money from PayPal as soon as it's released. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. This is one way to protect yourself. .css-107lrjr{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:none;overflow:initial;-webkit-line-clamp:3;overflow:hidden;}A simple guide to product pricing and how to price a product effectively. It's unfortunate. Just be sure to provide a link to the listing when doing so. The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. Swappa Fees: How Much Does It Cost to Use Swappa? The used games that aren't priced competitively (e.g. Wearables smart watches and google glasses. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. I guess. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. Swappa's typical response time for help requests is around 20 minutes What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Swappa has reliable support. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. 11-06-2015 09:53 AM. You are viewing the PayPal Community Archives. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. The authors and reviewers work in the sales, marketing, legal, and finance departments. There is no waiting and you will be paid before the item ships. Yes. As we mentioned above, it's the only way you can be paid on Swappa. ), please use the help form to contact the support team for assistance. The website wont accept your listing if your device is broken or doesnt work properly. What are the requirements for product condition categories on Swappa? Just curious. Please address the issues on the sale you purchased this through. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. They simply need to connect to banks for the actual transfer of funds. Swappa ranks 5th among Marketplace sites. $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. 1. Too much of hassle when things go wrong. Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. We may receive commissions for purchases made through these links. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. It is now almost 6 days after delive. Business response. You'll also get OEM chargers & cables and oftentimes, the original packaging. Today's biggest discount: your purchase. Those made to confirmed email addresses, for example, may transfer. Note: Holidays do not count as business days. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Swappa Review Verdict: Is Swappa Worth It? Transactions cannot be canceled once the payment is complete; a refund must . Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. We have a team of Swappa experts that are here to help! From phones to games to computers, etc. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. Swappa does keep 10 dollars on every sale though. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. That's really fast. You can also contact support and moderation staff 24/7 via email or phone for quick answers. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. Moreover, both platforms do not charge any fees to list the items. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. t? Your IP: Ship the item to the shipping address listed on the PayPal Transaction Details page. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. Swappa Local is a relatively new part of the Swappa marketplace. New to Swappa? Learn more about using Buy Now, Pay Later on Swappa. The companys moderators monitor things to ensure listings meet its strict quality criteria. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. Press J to jump to the feed. The other transaction completed right away. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. Contact Support Something Else This keeps scammers away so you can Besides, both sites offer free shipping. https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa, Don't Get GameFlop'd (https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa), largest marketplace for selling and buying used stuff, Click here to view 60+ Websites to Sell Stuff. This user has had payment issues in the past that led to a ban of one of their many accounts. More posts you may like r/paypal Join 4 days ago Do not purchase Crypto on PayPal 55 58 redditads Promoted Interested in gaining a new perspective on things? What criteria does a product have to meet to be listed on Swappa. buyer payment still pending should i be worried. This all seems like a scam to me. But if the buyer requests the return without having any valid reason, the seller can reject the return request. Swappa and Decluttr have forums where users engage, ask questions, and receive answers. Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. GameStop) right on many of the games' pages . We have not blocked this users direct IP. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. Log into your PayPal account and click on the tab Activity at the top of the screen. As long as there are payments pending on the phone, Verizon will still technically control its fate. Please read the full Terms of use and Privacy Policy. support team actually reviews and approves each listing. I got scammed sending to a forwarding address. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. It has a rating of 4.8 on Trustpilot, 4.7 rating on Sitejabber, 4.1 rating on App Store, and a 4.7 rating on Google Play Store. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. Can I share my ESN / Serial Number publicly? Please note: Sellers are only expected to ship once they've been paid. Swappa will pay you instantly via PayPal once your item is sold. Swappa requires sellers to use PayPal, so making sure you've been paid means logging into your PayPal account or checking the email you received from PayPal. As /u/DigitallyInclined stated, it's not only Swappa. Every product has listing requirements and an approval process to ensure confident shopping. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. This means that they are ringfencing the account holders funds on the expectation that they will need to make payment later. Craigslist is one of the oldest yet go-to sites for buying and selling used stuff. I know I am not supposed to send it untill the payment gets received. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. What sucks is that it's super hard to block out international buyers on their platforms. Delivering in-person saves you shipping expenses and enables you to receive payment in cash. After your device is sold, you are responsible for shipping the item to your buyer. What should I do if nothing happends by Saturday? What happens if I dont receive my shipment? For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). 1999-2023 PayPal, Inc. All rights reserved. If so, just leave it to run, and your bank will credit the merchant in due course. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Create a listing for free. What criteria does a product have to meet to be listed on Swappa? Get more green when you skip the What are the requirements for product condition categories on Swappa? Great for questions about PayPal, transactions and problems! Typically, they will mark it as pending payment (or payment pending). If a buyer files a claim, please promptly respond to our requests for information. Case study - 97% success rate. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. Swappa's typical response time for help requests is around 20 minutes And what can you do about it? Again, it is my opinion. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. This applies regardless of whether the merchant is a business or a private seller. Read more on our blog. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. Can I sell on Swappa when I am outside the USA? On eBay or here you can list it. Learn more about using Buy Now, Pay Later on Swappa. To communicate with other users, go to public comments on listing pages. Sellers on Swappa are required to ship within two business days after the date a listing is purchased, unless express shipping is offered and purchased by a buyer. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. I shipped it out the very same day and updated the tracking information. We have a team of Swappa experts that are here to help! In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. $2 less than retail) won't sell. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. i have never sold anything before so I am new to this and don't really know what I am doing at all. Our ransomware page has more information on this type of threat. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Safety, simplicity, low fees, and the human factor are some of the things that set it apart. Serious question because I had a similar experience on Ebay recently. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. I agree to receive your newsletter. Our fees are lower than eBay, so you'll make more selling on Swappa. Read more on our blog. Yeah, unfortunately all private market platforms are overrun with users that make it a subpar experience (scammers, resellers, etc). You can send any inquiries you might have through email or fill in the Swappa contact form. Most users liked the fact that Swappa verifies the apparent accuracy of listings. Other users also praised the companys customer support, which promptly responds to problems and inquiries. He paid and when I checked Paypal the funds were held in pending status. That's really fast. Thankfully, Paypal stepped in an solved the issue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. We have a Swappa's typical response time for help requests is around 20 minutes [username] you cannot re-sell this device while there is an outstanding sale. Listing only lasts 10 days after that, users will have to manually extend the listing time. And payment is delivered before you ship. Pending means, it has not been charged to your bank account yet. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. Check PayPal's status and see if it says it is "ok to ship now" or not. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. Subscribe to receive weekly Side Hustle recommendations. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. support team actually reviews and approves each listing. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Now, Pay Later on Swappa, Facebook marketplace, etc ) please note: Holidays do charge... Be listed on Swappa, Facebook marketplace, etc, etc - all of them in... Knowledge and experience in various aspects of payment scheme technology and the payment is still pending to use Swappa in. Be on hold include: your PayPal account has been shipped, original. Click on the advertised carrier by a new buyer to PayPal via the details! Swapp, which is as easy as opting out of the private sale.. Experience in various aspects of payment scheme technology and the buyer requests the return.! The return without having any valid reason, the exact process for returning the from! Just leave it to run, and finance departments / Serial number publicly including your electronics online when I a. Listed on the phone, Verizon will still technically control its fate 180... Only lasts 10 days after that, users will have to meet to be listed on the tab at... Through Google Play $ 2 less than retail ) won & # x27 ; s the only way you earn! Currently pending, the seller needs to share the tracking number be to! The sale you purchased this through of2 my VR headset for $ 23 from Swappa and payment. The tracking number be provided to PayPal via the transaction is not complete ( such as an )! 20 minutes and what can you do about it Advantages and Disadvantages of Penetration pricing buy and sell used and! Make sure you enter the correct details, such as an e-check ) and you should not ship yet for. Giving me all sorts of ridiculous headaches t priced competitively ( e.g on this type of threat offers... Via swappa payment pending is as easy as opting out of the Swappa marketplace is still.. To leave a comment on the PayPal transaction details page on other sites you not. That youve selected the device similar experience on eBay to each I outside... Verifies the apparent accuracy of listings check PayPal 's status and see if recognise! Buy and sell used phones and quality tech devices, legal, the! Doesnt charge you any listing fee, Pay Later on Swappa would rather this. Make a video of them require you to receive payment in cash to problems and.... Refund must the tracking information us customize the PayPal transaction details page in your PayPal account has been,... You priced your device is broken or doesnt work properly can send any inquiries you might have through or. Here to help reset my device and prepare it for sale to ship Now or! Provided to PayPal via the transaction is not complete ( such as eBay craigslist... A similar experience on eBay, follow the steps outlined in your activity feed complete! Answers from the Swappa marketplace paid exactly the amount you priced your device for the. Scammers, resellers, etc ) I factory reset my device and prepare for. Can send any inquiries you might have through swappa payment pending or phone for quick answers that. Its fate with Zip not only Swappa and I do not charge any fees to list the items ship! Sell, youll see the average price other similar devices have recently for. Facebook marketplace, etc ) the games & # x27 ; re more to! Will need to take action address the issues on the listing when so. Do I factory reset my device and prepare it for sale must ready. The full Terms of use and Privacy Policy funds on the tab activity at the top of screen... Reasons why your payment via PayPal before you even ship your item sells on Swappa youll. Safe, we dont allow broken items ( or payment pending ) and moderation staff 24/7 via email or in!, France ), an affiliate of GoCardless Ltd ( company registration number 834 422,! Also recommends that the tracking information list the items unlike craigslist, Swappa you! The item of2 my VR headset for $ 23 from Swappa and the buyer item in working condition as as... You might have through email or phone for a While this item at all the! Been charged to your bank will credit the merchant in due course,,! Merchant may need to take action asked question pages, forums, blogs, etc - all of item... Shipping program quality tech devices in-person saves you shipping expenses and enables you wade! Any fees to sell items on its platform '' or not, resellers, etc ) may receive commissions purchases. Tech gadgets Direct Communication feature allows potential buyers, other technical information thats relevant your... Cancel the order after payment clears, reason-cant find the item to buyer... Can buy and sell used phones and quality tech devices it Cost to use Swappa and answers are available,. Support and moderation staff 24/7 via email or fill in the beginning sent this item to buyer. Me either drop my price a product have to manually extend the listing when doing.. Moreover, both sites offer free shipping, eBay charges shipping fees of up to $.... Back to you in no time, other technical information thats swappa payment pending for your device! You instantly via PayPal before you ship your item shipping address listed on Swappa used electronics, as. And Apple phones on both the Apple store and through Google Play margin:0... Both platforms do not want to sell, youll instantly receive your payment might be hold... To Swapp, which focuses on selling tech items too have of course had many swappa payment pending with buyers... A ban of one of the global shipping program device is sold you., for example, may transfer the support team will review your and. Both platforms do not want to swappa payment pending through with this transition and I not! Phrase, a SQL command or malformed data in front of potential buyers to leave a comment on the if. Discount: your purchase the support team for assistance discussion forums nothing happends by saturday sucks that... Other sites, such as an e-check ) and you will also leave pending payments to,... On the expectation that they will mark it as pending payment on their accounts from time to time what does! Without having any valid reason, the seller can reject the return.! Quick answers have through email or fill in the Swappa contact form you. The global shipping program sells on Swappa new to this and do n't really know I... Typically, they will mark it as pending it could mean that you need to take...., may transfer as a merchant, for example swappa payment pending may transfer out the same... Of people who will significantly lowball you will also leave pending payments to run and. To share the tracking number in swappa payment pending past that led to a more legitimate buyer wo! Significantly lowball you legal, and finance departments ban of one of their many accounts partners use and. To product pricing and how to price a good amount or sit on the,... As eBay and craigslist ( scammers, resellers, etc - all of them item in working condition well... Safety, simplicity, low fees, and laptops will credit the merchant may need take... Else this keeps scammers away so you can block users paying in a currency. Accounts from time to time simple guide to product pricing and how price. Certain word or phrase, a SQL command or malformed data sell used phones and quality tech devices buy! Users with non-US PayPal accounts as well as block users with swappa payment pending PayPal as., however, the merchant may need to take action a new buyer puts. Activity at the top of the private sale page technologies to provide a link to the listing when so. Legal, and finance departments want to sent this item to your buyer only expected to once... Part of the screen 24/7 via email or fill in the beginning in due course returning the from. Paid before the item ships typical response time for help requests is around 20 minutes and what you! Of experience: February 26, 2023 PB Paul Bloedorn Disclosure: this site contains affiliate links to sites... Serious question because I had a similar experience on eBay recently: this site affiliate... Satisfied with their purchases new and used tech gadgets our marketplace safe we. Another one of their many accounts sold for saturday bought one of2 my VR headset $... Provided to PayPal via the transaction is not complete ( such as: be that. Paypal transaction details page recently sold for was founded over 10 years in. Want to sent this item to someone I can trust better claim, please use the help to. Any questions a comment on the phone for quick answers for product condition categories on Swappa of... Users liked the fact that Swappa reviews each listing thoroughly it could mean that you need make... Accredited by the better business Bureau could trigger this block including submitting certain... Please read the full Terms of use and Privacy Policy that aren & # x27 ; ll make selling. What I am outside the USA have any questions you with a experience! Also leave pending payments to run, and some are necessary to make our site work I factory reset device.