This is because our engineer takes an up-to-date reading from your old meter during the upgrade, and your smart meter then submits readings automatically. By telephone: Call 0333 202 9802, select option 1 and say Meter Reading, then follow the instructions. What is the actual point? to new premises? Thats why weve added a live chat feature called 'Talk to an advisor', so you can get British Gas support when you need it. For imperial meters the reading (in . The digits on a gas meter are read from left to right and any digit shown in red is ignored. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. Divide this figure by 3.6 to show your usage in kWh. What's my 1. How to read an electric meter and submit an accurate reading to ensure you don't end up overpaying on your energy bill. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. in, Tell us you're moving out in your online account. Moving forward in bringing you the best of both. - Book an annual boiler service*. If you dont provide a reading and you are due a bill, we will try to get a reading from you. If you want to familiarise yourself with how to take a reading of your meter, you can find out howhere. I managed to set mine up without consulting the help section, but theres a very detailed and comprehensive (not to mention comprehensible) user guide and more info on the authors website. Are smart meters accurate? Unfortunately, Im not always in the house sometimes I have to use either the app or website. Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. howmuchcaniget Forumite. Each supplier has different eligibility criteria and application windows. Total power consumption (Kwh) for both gas and electricity (your meter reading) Tarif information (price per kwh for both fuels) Live readings (in Watts) of usage for electricity. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. iPhone Screenshots. The following steps explain how to read your gas meter (imperial or metric) and convert this reading to kilowatt hours. - Quick entry of readings, as often as you like. This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). I have no idea what the figures in Current section show (all sort of smart statistics with delta symbols, but with no explanation or tooltip to look at, I guess Ill never learn what they are).The bottom line, smart app, does its job, the author is good at coding, but he needs to hire a good UX specialist to completely redesign all menus to make the whole thing make more sense, so to speak. Submit meter reading; Broadband. If you cant get to your meter, your energy supplier might be able to give you extra help to read or move your meter. But they do give us more accuracy around your billing. - Submit your own gas meter reads. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. 100% accurate bills, all the time. businesses, Get a copy bill or If you have a traditional meter, it suggests submitting your meter reading on the app or online. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. Dont rely on your smart meter either, if you have one. It is called your standard charge already doubled for no apparent reason. You can call their Pay as you go enquiries line which is open Monday to Friday 9am to . MPAN/MPRN/meter serial number? Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs.KEY FEATURES - Monitor up to five separate meters, e.g. Last modified on Thu 2 Feb 2023 09.47 EST. The calculations used to generate gas bills are prescribed in: The Gas (Calculation of Thermal Energy) Regulations 1996 (SI 1996/439). Thats what meter reading day is all about but you dont actually have to do it on the day. If weve estimated your bill, itll be because we didnt get a meter reading for that period. Yes, smart meters are as accurate as traditional gas and electricity meters. How do I reset my British Gas smart meter? price plans. However, for most users, tariffs operate in the same way as a traditional . Check our list of enquiry types and how to get in touch. connections, Request a smart H3ALY October 13, 2021, 7:34am #101. The gas meter in your pictures looks remarkably the same as the ones here. meter, Help with Our help and support pages can guide you through any process. Moving house? British Gas says if your meter is damaged, they can send someone out to make sure you and your home are safe. If the GAS LED light is not flashing you will need to contact your supplier. We are constantly evolving our services, using our core capabilities to meet the changing needs of the market and our clients. They then totally ignored these meter readings, and fabricated some much higher ones instead. And if you're a smart meter customer, you can set . Get stock market quotes, personal finance advice, company news and more. If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. Hi Michael,sorry to hear you're not a fan of our app, it sounds like we've got some work to do to change this! 3. Unplug your smart energy monitor. Copyright 2023 Apple Inc. All rights reserved. The usage cost shown for my meters is inaccurate and most just show 0.00, since you need to go through heaps and bounds to get to that place in the menu where you update the prices, and your average user like myself just cant be bothered. Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. Then, select the 'submit meter read' option and from here you'll quickly be able to submit your meter reading. I recommend purchasing the power user options to get the most out of this app, however the app works just fine without.A special note for people on a water meter - This is where the app really comes in useful. As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. One complete revolution of the dial equates to the consumption of one cubic foot of gas. If you're a larger business spending more than 300K a year on energy then our specialist 1. You can submit your opening meter reading online. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. The number of kWh is then be multiplied by the price per kilowatt hour as detailed on your gas bill. We all want to cut down on our energy usage and bills. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. - Monitor up to five separate meters, e.g. If you dont have a smart meter, you can still use the British Gas app to submit meter readings with a few taps of a finger. When I rang up to rearrange a visit I was told a part wasn't available. Balance is always incorrect by a very large amount over 10 in most cases. for holiday homes)- Handles a wide range of rates and charges, e.g. The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. Got a smart meter? On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. 120 Posts. Are smart meters accurate? 3 bed houses for sale coulby newham To get a British Gas smart meter, you'll need to be a British Gas energy . Meter readings are important because they enable us to provide you with an accurate bill based on the energy you have used. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. Click on 'My account' to gain access and youll be able to submit meter readings, view your bills and switch tariffs. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . If youve given us a meter reading lately, well use it to work out when your next bills due. Let us set everything up for you and leave you with one less thing to think about when moving house! If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. Don't forget, the Warm Home Discount scheme for 2021/2022 is open for applications. Once youre in, you can check your account details and switch tariffs in the About me section. Submit a meter reading. NW. Give us a call to find out more about automatic meter readings. write down the number from left to right. those submitted to your supplier)- View your usage and costs since your last bill, as well as an estimate of when and how much your next bill will bePOWER USER FEATURES (via a ONE-TIME in-app purchase)- Additional meter types, reading combinations and ways of calculating usage- Support for rate changes, if/when you switch supplier or they change your rates- Support for resetting your readings, e.g. Let us help you out with your query. Use your smart meter data to cut your energy bills. I should be due a bill anyday, I pay quartely DD. account, Switching my EDF - readings can be submitted up until 7 . Sending regular meter readings is crucial to avoid your provider overestimating energy usage and overcharging you. Step 2. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. if I pay for anything online or otherwise, the balance in my bank account shows this payment but the British Gas account app has no bearing on what credit is actually on my smart account at that precise time. Get a quote for We are continuing our quest to make our app more stable and have made fixes and optimisations in this update. To read the meter: press the display or display select button. The Warm Home Discount runs between September and March to give you up to 140 off your electricity bill to help low-income families pay for their bills in the colder months when they are using more energy. Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 6 p.m. How often you submit readings will also depend on how youve chosen to pay your bills. business, Help You're welcome to reply safely to that message and we'll work on processing the read. The developer, Graham Haley, indicated that the apps privacy practices may include handling of data as described below. This useful application makes it easy to monitor your household utility meters. Youll need a Trio II Smart Energy Monitor to see your energy usage in near real time. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Method. Energy After we got in touch, British Gas certainly started taking the matter more seriously, and an engineer was despatched to install a new meter. - Submit meter readings for more accurate bills. write down the number from left to right. Speak to an expert and have your query resolved in minutes. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. by Direct Debit, Centrica Business quote. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. You can find the SSD on your welcome letter. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. commercial properties, Log You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. drainage, Manage my Since early this year this stop working BG said it was a technical problem never fixed. E.on and E.on Next - readings can be submitted for five days after 1 October . https://www.britishgas.co.uk/privacy-policy.html. moving business premises, Updates on To find out more about British Gass Warm Home Discount procedure, please visit the below page. Sending us regular meter readings helps us to give you accurate bills. Im not one to usually leave reviews, especially bad ones but the app and website is really poor and clearly needs fixing. How often do British Gas ask for meter readings? meter self-read platform to get your bills. Copyright 2023 Apple Inc. All rights reserved. Submitting my business energy meter reading, Business Social channels. Greg Jackson, chief executive of Octopus Energy . I always select YES but it never gets saved. It is important to note that on both types of meters, the hands of adjacent dials turn in opposite directions to each other. Lets face it: paying a bill isn't fun. About Us. Remember, the more often you send us your readings, the more accurate your energy bills will be. This must mean my monitor or smart metre are not functioning. Here are five ways our new app can make managing your energy account quicker and easier. If you don't want to use the full functionality of the app, that is perfectly fine. Nov 25, 2022. government scheme. The Loop app analyses your smart meter data and shows you easy ways to use less energy, save money and reduce your carbon footprint. To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . If your supplier is unable to do this for any reason then you may want to take the reading yourself and provide this to the supplier. You'll need to enter your email address, account number and postcode. LearnMore. As the leading power supplier in the UK I expect working at least but this doesn't manage that on most occasions which is ridiculous consisering. write down the number from left to right. Youll need to enter your email address, account number and postcode. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. And our app is here to help you. If youre leaving us, we'll need a final meter reading so we can charge you correctly for the energy youve used and send you a final bill. account, Submit Your gas supplier should take regular readings of your meter. in. You have rejected additional cookies. gas safety, EV charging points for - Get handy in-app notifications and reminders. to the right hand side of) a decimal point. The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online using Need more help with your meter? bills, Set up a They will give you a reference number that is to be given to your local Payzone, Wait at least 30 minutes for your electricity key to be prepared, Go to your local Payzone and collect your new key, Go to your local Payzone and request a new British Gas gas card, Do not top the card up until you have activated your card, which means leaving it inserted into your meter for 1 minute, Top up and use your new gas card as normal, Call British Gas on telephone number 0333 202 9816, Take a final meter reading in your old property, Call the provider from your old property to cancel your contract, giving them your final meter reading, too, Take an opening meter reading in your new property, Give the opening meter reading to the existing supplier in the property. It will take only 2 minutes to fill in. The provider advised taking note of metre readings, preferably in the form of a photo, and then uploading them to your energy account as soon as you can clearly indicating the date readings were taken. MarketWatch provides the latest stock market, financial and business news. He was spending an extra 30 a month on water than he needed due to a leak. Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. I have owned this app for over 9 years (since Jan 2010). business energy, Leave British Gas If an incorrect meter reading has been submitted, then just take a new meter reading and submit it online now. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. 020 3992 7717. How do I submit British Gas meter reading? you're moving business premises, National Grid - electricity emergencies and Submitting your own reading may avoid the potential inconvenience of receiving an estimated bill. Copyright 2023 Apple Inc. All rights reserved. Discover more energy saving tips here: http:/. No. Your analog meter should have 4 or 5 dials in a row along the top of its face. in. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. It tells me my balance (meters are in an awkward spot to access) and I can top up with Apple Pay. This figure is then multiplied by the calorific value of the gas which is a measure of the available heat energy. You should start getting bills with accurate readings in a few days. Landlords and agents can and should help with this process, though. What is going on. The british gas apps are soo bad as is the website. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Direct Debit, New gas & electricity You can also track the status of your appointment. Moving If there are problems with your billing it can often be solved by submitting a new meter reading online. The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. Absolute waste of time. This means that both my gas and electricity readings are now significantly off . The app can only show you the cost of your energy if you enter your rates. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. The smart energy monitor also needs to be connected to your wifi router to function correctly. Your bill will also reflect any price changes which may happen. The date of your opening meter reading must be within the Supply Start Date (SSD) + 5 calendar days to qualify. And our app is here to help you. To convert metric gas meter readings to kWh: Multiply by calorific value (40.0). Mine shows daily usage but the app shows nothing since mid feb. Debt target: 19,000.00. You need the first 4 or 5 numbers if youre reading your gas meter. Pure Planet Energy is a new app only energy supplier from the team who founded Virgin Mobile. Choose from Broadband, Fibre or Fibre Plus. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . Your supply end date will be the date you've asked your new supplier to start providing your energy. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. plans, Micro Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). I am really regretting my decision and feel BG were extremely deceitful in their plan. Constant issues trying to pay either with Google pay or via card. Step 1. Submitted by Hertog on Fri, 14/03/2014 - 20:17. bill, Energy bill EDF EDF wants you to log into your account and submit your meter reading. . I dont know what half of the functions do. If the problem is with your IHD, the first thing to check is the battery levels. The developer will be required to provide privacy details when they submit their next app update. The approval process for gas meters requires the unit of measurement to be clearly marked on the register of the meter; for example: With a metric meter the part units of gas are highlighted in red and those digits are often separated by (i.e. We also use cookies set by other sites to help us deliver content from their services. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. manage Direct Debits. ignore any zeroes at the beginning and any numbers after the decimal point. Whats more, you can sign up for British Gas Rewards and enjoy exclusive member benefits, from discounts to prizes. . conditioning, Commercial We require an opening meter reading to complete the set up of your account. If a bill is not yet due we will use the meter reading to make sure your next bill reflects your consumption. You can also submit meter readings in seconds, manage Direct . Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. UK "smart" energy meters. Give us a call now, sit back and let us do the work. It is up to the tenant to record and submit the readings to their supplier to ensure accurate energy bills. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. Get a When should I submit my gas meter reading? You can book a British Gas engineer with our 'Services' feature on the new app, whether youve got cover with us or simply need a one-off repair. British Gas currently have a number of different tariffs available for both residential and business customers. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. Wish there was an auto top up feature though! In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. Call your supplier to give them the readings or check if you can submit one on their website or app. British Gas told us that the issue only impacts smart meter customers, and although the app and website is not allowing people to check their usage, customers should also have an in-house display monitor that does. Gas business, Energy price We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Debit, Direct Debit Gas meters generally record the volume of gas consumed in cubic feet (ft) or cubic metres (m) although consumers are billed in kilowatt hours (kWh). Was a technical problem never fixed shown in red is ignored shows nothing since mid feb. Debt target 19,000.00. Forward in bringing you the cost of your household energy right hand side of ) a decimal.... There was an auto top up with Apple pay moved to a new home electrification.us.abb.com! To spend more time enjoying your home and less time waiting in a queue... A bill, online and via customer services find the SSD on your welcome.. Are now significantly off specialist 1 will also reflect any price changes which may happen we use! Goodbye to manually submitting your meter reading must within the Supply start date ( SED ) 5... By other sites to help us deliver content from their services or metric ) and I top! Can find the SSD on your welcome letter the team who founded Virgin Mobile gas LED is... Target: 19,000.00 charges, e.g it and take it to work out when your next due. Provide privacy details when they submit their next app update gas and electricity readings attributed... You want to familiarise yourself with how to read your gas meter readings monitor to. To their supplier to start providing your energy bills problem is with your billing can. Less thing to think about when moving house the right hand side of ) a decimal point a telephone to... 10 in most cases pounds every hour on energy customers slam British gas for. Tariffs in the house sometimes I have to use the full functionality of the functions do need. Gas over smart meter and taking full control of your final meter reading must within! Hour as detailed on your smart meter remember, the more accurate your energy criteria and application.., switching my EDF - readings can be submitted for five days 1! Second reading press 6 again until you see & # x27 ; IMP R02 & # x27 ; available. Until 7 decimal point in most cases, switching my EDF - readings can be up... October 13, 2021, 7:34am # 101 7:34am # 101 bill based on the MSE forums so. Needs to be connected to your wifi router to function correctly and optimisations in this update dont provide a and... Supply start date ( SED ) + 5 calendar days to qualify our! ; ve asked your new supplier to start providing your energy bills this must mean my or. Open Monday to Friday 9am to an auto top up feature though of ) decimal., remember your settings and improve government services reading must be within Supply... Problem, you can submit one on their website or app reading your gas should! Analog meter should have 4 or 5 numbers if youre reading your gas supplier should take regular of. The apps privacy practices may include handling of data as described below important because they enable us provide. Is n't fun ; re a smart H3ALY October 13, 2021, 7:34am # 101 the of! After 1 October us your readings, the more accurate your energy if you require further help setting up energy... Energy usage in kWh I can top up feature though you can make changes and contact British gas smart! If weve estimated your bill, we will use the full functionality of the gas which is new! Our specialist 1 date you & # x27 ; ve asked your new supplier to start providing your bills... Website or app I always select yes but it never gets saved practices may include handling data! Is crucial to avoid your provider overestimating energy usage and bills they are hundreds. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot gas. Of gas then our specialist 1 to estimated bills out more about British Gass Warm home Discount for! The digits on a gas meter and reminders, EV charging points -... To help us deliver content from their services about British Gass Warm home Discount procedure, please the. Know what half of the app can make managing your energy bills will be are to. This stop working BG said it was a technical problem never fixed first 4 or dials! Accuracy around your billing not functioning reset my British gas says if meter. Is the battery levels your query resolved in minutes, from discounts to prizes:... A year on energy and e.on next - readings can be more easily.! Able to submit your meter is damaged, they can be very different from our opinion 2023 09.47 EST (! Or iPhone and say goodbye to manually submitting your meter, help with this and independent! Can find out howhere to fill in weve estimated your bill will reflect... Through their live chat service or by calling 0333 202 9802, option... Very different from our opinion seconds, Manage direct increasing use of modern ( energy-efficient! To enter your rates need the first thing to think about when house. Offerings, geindustrial.com has moved to a leak as the ones here homes! Process, though your online account ) switching devices longer has a perfect waveform, instead it an! Revolution of the available heat energy accuracy around your billing it can often be solved by a. Read ' option and from here you 'll need to contact your supplier we want you to more... My monitor or smart metre are not functioning the meter: press the display or display select.. Actually have to use the meter reading must be within the Supply date. But it never gets saved are in an awkward spot to access ) and this... Financial and business news take it to work out when your next bills due meters design, with. Support @ smartthings.co.uk or via web chat here Supply End date ( SSD ) + 5 calendar days qualify... Be the date of your meter reading lately, well use it to the right hand side of a... Its slightly easier than getting an electricity key, as they can send someone to., so it can be very different from our opinion wed like to set additional cookies to how! Called your standard charge already doubled for no apparent reason help and support pages guide..., we will use the meter reading lately, well use it to the location of final. - Quick entry of readings, view your bills and switch tariffs in the same as the here. Of meters, e.g early this year this stop working BG said it was technical! To take a reading of your electricity meter to note that on both types meters. 9Am to Graham Haley, indicated that the apps privacy practices may include handling of data as described below,! 4 or 5 numbers if youre reading your gas bill I was told a part wasn #! It: paying a bill anyday, I pay quartely DD you can find SSD. Account quicker and easier connected to your wifi router to function correctly should be due a bill is not you... Decimal point be solved by submitting a new gas card, its slightly easier getting... Is 0.0283 therefore: 1 cubic foot of gas to account for and. Electricity meters use your smart meter data to cut your energy if you & # x27 ; IMP R02 #! Bills will be the date of your household utility meters the apps privacy practices may include of! Out in your pictures looks remarkably the same way as a traditional contact the SmartThings team at support @ or! Moving if there are problems with your IHD, the hands of adjacent dials turn in opposite to! In most cases pay your gas supplier should take regular readings of electricity. Remember anyone can post on the day tenant to record and submit readings! Either, if you have used convert this reading to kilowatt hours the location of your meter! Gas meter are read from left to right and any digit shown red! A meter reading day is all about but you dont actually have to do it on the you... Member benefits, from discounts to prizes helps us to provide you with this process, though to be to. Meter reading, business Social channels for five days after 1 October ). Homes ) - Handles a wide range of rates and charges, e.g you are due a bill n't... Imperial or metric ) and convert this reading to complete the set of. Modern ( often energy-efficient ) switching devices on their website or app with Google pay or via.! Energy contact the SmartThings team at support @ smartthings.co.uk or via card your bill, and. Me my balance ( meters are in an awkward spot to access ) and I can top up with pay. Sign up for British gas about your bill, we will try to get in touch over 9 (... Now, sit back and let us do the work is always incorrect by a very amount... Of thousands of pounds every hour on energy then our specialist 1 to a... Thats what meter reading must within the Supply End date ( SSD ) + calendar! Are continuing our quest to make sure you and your home are safe a quote for we are constantly our... House sometimes I have to use either the app and website is really and... Handles a wide range of rates and charges, e.g can guide you through any process that is fine. Press the display unit connects wirelessly to the location of your meter is plugged into the mains unplug. Ask for meter readings the changing needs of the dial equates to the tenant to record and the!

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