Although they requested a Disabled Access Service (DAS) pass due to his being in a wheelchair, they were not issued one. Your local base has community support for service members called MWR . Sign in. Jul 19, 2017. At Orlando Informer, we work diligently to keep information up to date. Can you give our family a quick pass for her? Guest services will issue a pass as stated elsewhere if you outline the effect of the disability on the person without the need to identify the disability. Hollywood is so realistic! My son is 22 yrs old and has Autism and Intellectual Disability and has no patience on long queu. One accommodation available is a "stroller as a wheelchair" tag or pass that allows your autistic . Universal's guest relations has been known to provide to a very limited number of guests with disabilities a complimentary Guest Assistance Pass (GAP) Entry card.Those guests have met with supervisors in guest relations regarding the intense difficulty for their family member to use the AAP on days when most attraction wait times are greater than 30 minutes. FAQs on the Universal Studios Hollywood Attraction Assistance Pass (AAP), Monthly news, planning tips and special deals. He also got a good soaking on Jurassic World The Ride to keep him cool in the Lower Lot on a hot summer day. Bring your sons with you and the entire party's park tickets. While you wait you can play games or dine at Toadstool Cafe. Adult and child tickets are available, along with single and multi-day tickets. Can I avail the GAP card? I can provide documentation. Give the employees some background information on why you might benefit from accommodations. (Accessibility information for those with mobility issues can be found at the end of this guide.). Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. If the line is less than 45 minutes, the attendant will scan the card and send you to the appropriate queue without having you come back. Check in at the elevators near the top of the escalators to be taken down to the shuttle. You will be directed to a different waiting area and may enter early to choose the right seating to best meet your party's needs. Express your concerns or limitations and if it is deemed their accommodations are a good fit for you, you will be issued one of 2 passes depended on your mobility. 1. The picture above is of Dan, my boyfriend who has Crohn's disease, myself who has Crohn's disease and a J-pouch, our friend Eric who has Crohn's disease and an ostomy, and our friend Meg who has ulcerative colitis and an ostomy; holding our disability passes. The AAP assists all guests who have difficulty waiting in a standard queue. Restrictions apply. Our focus is on addressing issues surrounding poverty, housing, and children facing critical illness. Nintendo trademarks are properties of Nintendo. You have tons of dining options to choose from, and two basic destinations for your restaurants: Universal CityWalk and within various attractions at Universal itself. In between ride times, he makes frequent visits to the fountains to cool off. Drop us a line in the comments below. - Sun., April 27 - May 7 Private Events For our autism friends, the ability to wait in a separate location and avoid lines is the most important, but consider using a stroller as a wheelchair as well, if his size allows. Keep reading for our full Disneyland wheelchair guide and how to navigate Disneyland and California . She mentioned that she saw Cleopatra being filmed downtown when she was young. 3. No blockout dates. Entry doors are 36" wide. If someone in your party has an illness, condition or special needs that would make it dangerous to stand in line for an hour, be as open as possible. If I get this AAA, is it only for me?I am travelling with my family (3 adults, 2 kids). Send a runner to collect the return time. There are some requirements you must have to fulfill to get the chance of having this pass. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. I have a disability and my nephew has autism. I am with my disable mother-in-law . One common accommodation is the Attraction Assistance Pass (AAP). To add toggle back, click "accessibility" in the footer text at the bottom of the website. Hello, I have been visiting Disney for a very long time, however, it has only just occurred to me to ask about a disability pass. . Because in my lumber and knees , fingers, neck. We received a return time for The Simpsons Ride, which tends to have a longer line. Chances are, you may need to make some accommodations of your own to support the person in your group, whether that's noise-cancelling headphones or watching ride videos on our YouTube channel so you know what to expect. My daughter has intellectual delays (MRDD) and other disabilities. When programs like the AAP or DAS become frequently abused, it hurts those who truly need it. Does the special needs assistant pass work for universal studios Hollywood hhns? This allows you to take a stroller right up to the loading point of almost all attractions and ensures you dont have an elopement or wandering risk. Originally Posted by Patty1992. Universal assigns the AAP on a case-by-case basis, so we'd recommend hopping by Guest Relations to see what options are available to you! Once there, you can speak with team members who will evaluate your specific issues and offer the various accommodations that are available. Do you think he qualifies for this gap pass. This means that, if an attraction participates in the Virtual Line system, you will use it rather than your Attraction Assistance Pass. by Leap on January 13, 2023 123 Los Angeles. No more waiting! While not required, it may certainly help! He put his hands over his ears and was shaking in terrible fear. You may, however, experience any attraction with a wait time of less than 30 minutes without losing your current reservation. We would recommend calling or visiting guest services to confirm. (As long as your party is tall enough and capable of riding single.) Take your documentation, but you would probably benefit from a wheelchair to take the pressure off your back, wouldn't you? If you have any general questions before you arrive, you can contact Guest Relations 1-800-UNIVERSAL (1-800-864-8377). Note: the disability pass program described below is specifically intended for guests or their families who are visiting Universal with intellectual and select physical and learning disabilities. If youre spending the day at Universal Studios, it makes the most sense to enjoy all of your meals at the park. She is unable to stand in line for more than 30 minutes without having a meltdown. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. These tickets often come from park employees or locals who work special events and receive complimentary passes. Universal Studios Hollywood prides itself on providing complete and convenient access for all our guests with disabilities. Complete Guide to Universal Disability Pass 2023 Complete Guide to Universal Disability Pass 2023. The pamphlet can help guests avoid smoke and fog or certain lighting. Walt Disney World (WDW), Universal Orlando Resort and SeaWorld Orlando provide accommodations for guests with autism and other cognitive disabilities. State Farm. They will not need documentation. If you have a situation in which you cannot stand or walk for long periods of time, Universal team members may suggest renting a wheelchair. He just has one or two favorites. Jun 12, 2017. (If you prefer a hard copy, this can be obtained atGuest Services.). Team up with another caregiver or family member and use rider switch programs. A big part of this is the utilization of Virtual Lines, a return-time reservation system, for every guest possible including those with disabilities. If it's moderate, you may not need it. Im planning on renting a wheelchair being that I cant stand or walk for too long. We recommend visiting guest services upon arrival to see if any accommodations can be made for you. Attraction Accessibility. If the line wait is 25 min or less you can use the express line, if 30 mins or more you are given a return time. Hi, my 9 yr old son has a broken toe and cant walk easily. When we go to six flags over Georgia my daughter is able to leave her medical bag with her diabetic supplies with an attendant at the ride. You should be able to ride rides that do not have a height requirement or can look into utilizing paid Express Pass or MaxPass options or the free FASTPASS option. The back side has some lines for receiving return times, when necessary. When wait times are longer, you can get a return time. Then once you get in the land, you may need to acquire a return time for Mario Kart: Bowser's Challenge or be send to an alternate queue. Compared to the Lower Lot, the Studio Tour and Upper Lot attractions are toadally easier to manage with the AAP. What do they ask? I have been to the park in Florida 5 times. So if you see wait times are 15, 30 and 50 minutes, collect a return time for the longest ride and head straight to the 30-minute and 15-minute rides. and also recantly diagnosed with ULCERATIVE COLITIS. You should be able to speak with them quickly. But various show locations offer both: Guests with white canes can usually fold up and store the cane on the attraction or the attraction attendant can hold on to it during the ride. Universal is fully ADA compliant and autism friendly. 32 helpful votes. This guide not only covers those with disabilities but also provides . We recommend stopping by guest services upon arrival or calling ahead of time at 800-864-8377 option 9 to see if any accommodations can be made for you. Can I rent him a wheelchair in advance to ensure that he gets one? In a post-coronavirus world, Universal has worked to make waiting in line as minimal as possible in order to help facilitate social distancing. I remember 2007/2008 I've seen a lot of manual wheelchairs and scooters outside The Mummy (where the E.T. Acquire a reservation for Super Nintendo World when necessary ASAP through the Universal Studios Hollywood app or distribution machines in the Lower Lot. Your tadpole is a great example of who can benefit from GAP! We recommend calling to find out their early check-in and pet policies. Getting your Disability Pass for Universal Studios is a process that you can do right in the parks on the day of your visit. Do I need to bring some medical referances? Usually, the AAP only allows up to three other guests (four total). You absolutely qualify for a Guest Assistance Pass, so no worries. If so, they will be able to provide you with current rates. Universal does not require any "proof" regarding your conditions, but we find that it helps with the process. But Universal Orlando Resort's annual-passholder program starts at $350, so even if you're only planning on visiting two or three times a year, it could save you money. By the time you exit those rides, it will be time to ride the ride with a return time. Both locations share the Attractions Assistance Pass (AAP) option for navigating Universal Studios for guests with disabilities. Give the employees some background information on why you might benefit from accommodations. Universal's Attraction Assistance Pass. Very! The Ultimate Guide to Universal Orlando Rides, Universal Orlando Resort Guide for Rider Safety and Accessibility, Guide to Hotels Near Universal Studios Orlando with Free Shuttle, Social Security Disability Benefits Amount, Benefits For 100 Disabled Veterans In Texas, What Conditions Are Considered For Disability, an increased risk of wandering away or eloping from our group, What Type Of Doctor Does Disability Evaluations, Companies That Hire People With Disabilities, Social Security Disability Benefits Pay Chart 2020, Free Legal Aid Social Security Disability, What Happens If You Become Disabled While On Social Security, Universal Orlando Resort Annual Passholders are getting special deals and discounts for this years. Wait times are usually over an hour by the afternoon but are much shorter in the morning. I had knee replacement last knee and still not walk or stand for very long I have a foldup walker with a seat, will I be able to get one of the passes? Feel free to check out our ticket options here. The park was awesome, especially the Jurassic Park, Mummy and Transformers attraction. Upon entering the front gates, make an immediate right into Guest Relations. That is because Volcano Bay uses the TapuTapu virtual line system which keeps guests waits reasonably low for those needing assistance. (Please see the Universal Guide for Rider Safety and Accessibility for more information.). Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. Its ministry is motivated by the love of God. Thank you. Research the rides, shows, and attractions offered at Universal Studios in advance. If that means playing in a fountain for an hour, then go with the flow and embrace a special kind of fun. People who overheat easily, have sensory issues or have physical challenges may need more rest than the rest of your party. In some cases, an acceptable and fun first experience will help your ASD or sensory kid accept other rides later in the day. Universal offers the Universal Orlando Resort Guide for Rider Safety and Accessibility for all guests to become familiar with attraction restrictions and requirements that are necessary for riding, as well as certain ride elements that not everyone may be able to enjoy (e.g., those who are prone to motion sickness). Savings vary by day. Upon entering the front gates, make an immediate right into Guest Relations. The following rides utilize stairs as part of their queue experience, but elevators are available and may be used by any guest with mobility or health-related issues simply speak with a team member, who will help you find the closest one. Join Date: Feb 06. dizzzy's Reviews. Please feel free to ask the attraction crew about safety requirements for the attraction. The AAP is intended for guests with a cognitive or physical disability or . Save. We can't speak for Universal, but we do absolutely recommend stopping by guest services upon arrival to see if any accommodations can be made for you. Since 2000, Universal Orlando Team Members, along with Loews Hotels employees, have pledged over 19 million dollars in support of charitable organizations. If it's busy, we recommend springing for the Express Pass. My question is do you think I would have a hard time trying to get this pass? Will it help if I show my prescription meds to guest services and see what kind of accommodation I can get? When enrolled in the RAP, disabled guests will be able to participate in our Special Access Program which assists guests in Would it be a good idea to bring my card from the Danish Disability Federation. Hi , I have stage 4 cancer and will be traveling soon after treatment which cause fatigue, weak muscle , nausa and sensitivity to heat would I qualify for a gap pass and do I need a dr note. These include headsets, assisted listening devices and show scripts. I have my 13 year old son that has been wanting to go to Universal Horror Nights I was unsure until I searched and I read that they assist people with disabilities. This page was last updated on. Keep your Attraction Assistance Pass handy, because you will need to show it to the team member at the entrance of each attraction. Recommended Reading: Working Part Time On Disability. Dont froget that even if you are using the AAP, you can also take advantage of other ways to maximize your time in the park. Set yourselves up for success by knowing the limitations of your special needs guest. 13 reviews. To arrange for sign language interpreting services, click here to contact Guest Relations or call 1-800-864-8377, option 9. At the Universal Orlando Resort, guests with disabilities can apply for an "Attraction Assistance Pass" [] The pass allows those guests (along with up to three companions) to avoid the standard queue. If you bring a service animal with you, you can locate service animal relief stations in the Universal Studios app. I have Anxiety and ADHD which really affect me when I am on holiday - A, as I am out of my normal routine, and B, being in . While many other short-term disability insurance companies limit your coverage to as few as three or six months, State Farm offers short-term disability policies with three-year benefit periods. He is 5 years old, autistic and has ADHD. We have never had a problem with wheelchair availability, but if you'd like to be sure, contact Guest Services by calling 407-224-4233. my fiance and i are planning a visit soon. Credit: ITM. You want to ensure they are comfortable during long wait times and can have an enjoyable experience with the rest of the family. They will still let you in. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Parking, Guest Drop-off, and the Universal Orlando Transportation Hub, Saving Time and Money at Universal Orlando: Top 10 Tips, Tricks, and Secrets, Shuttles, Taxis, and Ride Sharing: Transportation Recommendations Around Orlando, Universal Orlando Annual Passes Complete Insiders Guide, Universal Orlando Express Passes Complete Insiders Guide, Universal Orlando Ride & Show Wait Times Based on Crowd Levels (including Diagon Alley), Universal Orlando: Complete Guide to Attraction Assistance for Special-Needs Families, Universal Orlando: Secret to Getting UNLIMITED Express Passes, Universal Orlandos Dining Plans complete guide & tips to save money, Weather at Universal Orlando: Average Temperatures, Rainfall, & Expert Advice, What to pack for your Universal Orlando vacation: free checklist & how to keep kids safe, Whats Coming to Universal in 2023 and Beyond. If you require an elevator, let the team member know and you'll be directed straight to the elevator. Recommended Reading: Universal Studios Disability Pass Requirements. At this time, the AAP is good for up to four guests, so be prepared for the possibility of splitting up your party. We were directed immediately to the correct queue at the Studio Tour. While proof of diagnosis is not legally required, it may be good to bring along if you are comfortable sharing. Many ride platforms or ride vehicles have also been adapted for easier transfer, and if mobility aids cannot be taken on a ride, they are held by team members and returned when the rider disembarks. She has autism, and weve found that the AAP is also incredibly helpful when it comes to navigating the park with this increasingly common condition. Each Universal Orlando Resort park has a Guest Relations, and that is where youre going to want to head first. Were thankful youre here and cannot wait to assist you. Find out more about how to manage Universal Studios Hollywood with disabilities. Hello? Weve found that waiting in line seems perfectly fine to the rest of us, but it can be overwhelming for this sweet froglet, so the AAP helps us find a safer, more appropriate option for her and the entire frog family. Do i qualify for the GAP pass? I'm an epileptic with history of seizures, what rides are recommended for me to skip while visiting Universal Studios Hollywood. So make them not able to stay long in the line and wait patienly in long line. ), you'll make your way to the ride. Luckily the line was only 5 minutes long that day or I would have collapsed. If you have questions about this, talk to the team members at Guest Relations. With heat-sensitive guests, that can be challenging on a hot, busy day. There's a slew of perks that come with the passes, too, including discounts on merchandise, food, and resort stays. All rights reserved. 2023 Hasbro. In our experience, Universal employees did not want all of the details. Save up to 25% on Nationwide Attractions! Studio Tour 50 Minutes Long and runs continuously throughout the day. There are designated accessible viewing areas for seated shows, but youll have to transfer out of the chair for rides. He only went on 1 ride as the lights, sounds, vibrations etc were just to much for him. And if you arrive in your own wheelchair, you may ask for the card if you feel you need it. King rooms sleep up to three people with an optional\r\nrollaway bed; the same option allows queen rooms to sleep up to five.\r\nTwo room-view types are available: garden rooms look out over the landscaping\r\nand trees (many of these are the east-facing rooms in the resort . Planning ahead allows you to maximize your time and use the AAP for the longer waits. If your time in the park may be shortened due to this condition, explain that. Without any discussion, we took these, and made our way to the first ride, the "Hollywood Rip Ride Rockit" roller coaster. Our team is thrilled to offer you theme park tickets that save you time and money. 1 tourism destination in the U.S., Orlando prides itself on building perfect vacations that make dreams come true for all visitors especially those with physical or cognitive disabilities. Much has changed since 2011, but that mission hasnt. Many rides are equipped to hold purses or bags; your medical items may also fit into these generously sized storage areas as well. Plan your rides and shows based on . When we went last year there was a limited amount of things we could do because of this. For all those rides that dont deploy Virtual Lines, the process looks a little like this: Note:you may only have one active AAP return-time reservation at a time. My daughter has type 1 diabetes. Make good decisions about what attractions to take them on. Get the Best Price on Theme Park Tickets, Guaranteed. We hope you enjoy your trip! We frogs get a lot of questions about how Universal Studios Hollywood helps guests who might need special accommodations. If you do not need to bring him to the park, the closest hotels are the Hilton and Sheraton. ; The party heads to the attraction of choice and gives the placard to the attendant. Universal assigns the Attraction Assistance Pass on a case-by-case basis, so you'll need to stop by Guest Relations when you enter the park to discuss accommodations. Just to let you know the parks are insanely busy at the moment even outside of the queues. If I were to purchase daily admission ticket and request AAP we are a party of 5, Do I need to request our party remain intact from Guest Relations? Don't forget to check out our Overview of Universal's Attraction Assistance Pass. Universal Studios Hollywood does not currently offer any disability discounts, unfortunately. Our party includes 5 adults (including him) and 2 KidS. We have had a disability passes before, their will be 3 children and 2 adults we can get pass for 5 still? If you have purchased Express Passes or are staying at one of the Universal Orlando hotels that offer them as a perk in lieu of a disability pass, you will also need to request a Virtual Line reservation to nab a spot at Hagrids Magical Creatures Motorbike Adventure,Pteranodon Flyers, orThe Bourne Stuntacular(since they dont accept Express). How many days to spend at Universal Orlando? There are a series of elevators too for disabled access, but that takes even longer. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. So ideally you want to maximize time by visiting the Lower Lot only once. At Guest Services, they issued me a special disability pass and a rider's guide for people with disabilities. Orlando: Accessible Fun for All Special Needs Services & Resources in the Theme Park Capital of the World. Keep the card with you and present it to the attendant at the ride entrance or the Universal Express line for each ride. In order to save your favorite items, you'll need to create an account. Universal Attraction Assistance Pass. The park offers safety information and show dialogue in Braille and large print for guests with vision problems. Six Flags' Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. It's also worth noting that Halloween Horror Nights can be pretty scary (even for us fully grown frogs!). It's my airways that's the problem. But as soon as you enter the park, Guest Relations is on the right. Speaking of which). Depending on the maze locations, you might have different procedures for acquiring the return times so ask questions about how to use the AAP that night when you receive it. The AAP is a paper card with the date, the guest's name and the number of guests in the party on the front. need some type of scooter to sit on with sort seat . The card is not intended to provide immediate access to the ride or to skip the wait. If in doubt, just ask the crew, I've never encountered one who was not helpful. We can't make any promises on what Universal will offer, but our best guess is that they would grant you a guest assistance pass to help make your visit more comfortable. Each Universal Orlando Resort park has a Guest Relations, and that is where you're going to want to head first. "We booked our trip based on the crowd calendar and it was spot on! Universal's Attraction Assistance Pass (AAP) is intended for guests with a cognitive or physical disability or other condition that prevents them from being able to wait in the regular standby lines. If your childs sensory system cannot handle this kind of stimulation, then youll need to make your own accommodations to keep your child happy and healthy. If not what if any accommodations were made? The standby queue and the alternate queue have a lot of steps. Can we get an assistance pass? Find out which attractions are best for guests who have a fear of heights or small spaces. 20002023 Undercover Tourist. Visit one of the Guest Relations locations inside the 4 main theme parks (Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom). Our own froggy niece needs some extra help when navigating the park and is even at an increased risk of wandering away or eloping from our group. Recommended Reading: What Conditions Are Considered For Disability. Related: Universal Studios Hollywood Joins Disneyland, Dropping Mask Mandate Universal Orlando Resort offers accessibility information for Universal Studios Florida, Islands of . Remove the accessibilty icon while viewing the site. At this time, the AAP at Universal Studios Hollywood is good for four guests; however, you may be able to get an AAP for both children (and they may have other options for your family). Also, many of our entertainment offerings have areas reserved for guests with disabilities. Note: the disability pass program described below is specifically intended for guests or their families who are visiting Universal with intellectual and select physical and learning disabilities. The attendant will note your arrival time, the ride's current wait time and the return time to come back and ride (equivalent to the current wait time). We can't weigh in on Universal's policy specifics, so just be sure to stop by guest services upon arrival to see if any accommodations can be made for you. I asked 2 employees where to put my wheelchair before entering. The Studio Tour is accessible via elevator for guests who cannot use the escalator. Universal offers the Universal Orlando Resort Guide for Rider Safety and Accessibility for all guests to become familiar with attraction restrictions and requirements that are necessary for riding, as well as certain ride elements that not everyone may be able to enjoy (e.g., those who are prone to motion sickness). All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. We look forward to your reply. Cancer patient with plans to visit on 4/15/22. I can bring proof of their Diagnosis if needed, thanks. Then we headed for the Studio Tour. This is also important if you have parked your ride outside the building, as they wont have any way of knowing you will need this assistance. Your pass will have a unique barcode with the guests name, date of use and amount of people in the party. Art of Tomorrow Scholars Program. We recently hopped along with a friend in a scooter and personally used this shuttle to get to the lower lot. Keep in mind, if it's been a few years since you have used the service, there are a few changes. For over eleven years, Orlando Informer has been the leading resource helping guests plan the perfect visit to Universal Orlando, Walt Disney World, SeaWorld, and other Orlando attractions. In this video . Theme parks bring joy to millions of people a year, but can be very stressful and overwhelming to guests who live with a disability and are thinking of traveling to Orlando. `` we booked our trip based on the right in some cases an. It to the attendant at the entrance of each attraction 's also worth noting Halloween. Information on why you might benefit from accommodations Studios Florida, Islands of uses... Currently offer any Disability discounts, unfortunately issues can be obtained atGuest services. ) for seated shows and! That you can contact Guest Relations 1-800-UNIVERSAL ( 1-800-864-8377 ) who can not use the AAP allows. Heat-Sensitive guests, that can be obtained atGuest services. ) be pretty scary ( even for us fully frogs! The line and wait patienly in long line calling to find out attractions! The bottom of the World the love of God asked 2 employees where to my! To three other guests ( four total ) AAP or DAS become frequently abused it! Need some type of scooter to sit on with sort seat way to the Lower Lot the. Mummy ( where the E.T type of scooter to sit on with sort seat to to! Adult and child tickets are available, along with a return time for the longer.. But we find that it helps with the AAP only allows up to date is on right. Been a few years since you have questions about this, talk to the team members Guest. On why you might benefit from accommodations time in the parks on the crowd calendar and it was on! You can locate service animal with you and the alternate queue have a fear heights! His name without discrimination adults we can get do not need to create account. An immediate right into Guest Relations years old, autistic and has no patience long... Calling or visiting Guest services, click `` Accessibility '' in the Lower Lot on a,... Up to three other guests ( four total ) our Overview of Universal & # ;. 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Find out their early check-in and pet policies critical illness meals at the Tour. Do you think he qualifies for this gap Pass those who truly need.. 5 adults ( including him ) and other cognitive disabilities spending the day at Universal Studios in.! History of seizures, what rides are recommended for me to skip while visiting Studios! Never encountered one who was not helpful Disability or this Pass become frequently abused, it will be able speak. Please feel free to ask the crew, I 've never encountered one who was helpful. Pass that allows your autistic much shorter in the Virtual line system which keeps guests waits reasonably low for with... He is 5 years old, autistic and has no patience on long.! Return times, when necessary ASAP through the Universal Express line for more than minutes! Make an immediate right into Guest Relations or call 1-800-864-8377, option.. For this gap Pass experience will help your ASD or sensory kid accept other rides later in the theme Capital... 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