To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. once you have us as a customer we are yours to lose.. consider that. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. This field is for validation purposes and should be left unchanged. November 21, 2021, 7:06 am. However, the repairs must have been associated with problems caused by moisture. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. How do I join this class action lawsuit for Cadillac SRX. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . We use cookies to analyze & improve your experience, & to personalize content and ads. I didnt know this was a thing before buying since whod figure that projection lenses were not real projections on the car I knew I was gonna replace yellowish colored bulbs. I received my check today. December 16, 2021, 4:26 pm. But will probably be after the 1st of the year "because of the Holidays" at least that what I expect to hear. Arlene We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. After 2 years I had to park it at night because of headlights. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. November 18, 2021, 4:49 pm, I have been trying to get my headlights fix or replace because they are so fog up now l have a 2011 SRX Cadilac and Cadillac dealership wont do nothing, Gary Larkin The suit alleges the 2016 . information here is for reference only. Privacy Policy | There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. First and last , Cadillac , never again. Kevin I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe I was left without any help from any even my own insurance company tried to blame me for the accident, but after six months they took responsibility and they payed my repair and my other medical bills, but they never payed my six months out of work!!! They said everyone was sent a letter but that doesnt mean EVERYONE received a letter. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. CarComplaints.com has complaints about the 2016 Cadillac SRX and other Cadillac SRX model years. That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). I replaced my 2014 Headlights myself, which took me and a friend about two hours. The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. Craig Sharpe I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. 5. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! The Cadillac owner who filed the lawsuit says the "vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units.". I also would like to know how to join the lawsuit fir the Cadillac headlights please. Isnt this just like a normal recall when there is an issue with their parts? According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. And the run around is awful. I have a 2012 Cadillac and I have a problem with both lights. How do I file a claim ??? I cant even see the road at night with low beams they are useless. Virginia plaintiff Robert Elliott. Your ethics and morality are on the line. Used 2016 Cadillac SRX Pricing. Dealership estimate cost $1600. What are other people doing in this situation? It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. $485/mo $0 cash down. This suit, which was . Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. Decide which cookies you want to allow. June 5, 2022 A Cadillac SRX headlight lawsuit has been dismissed after a GM owner claimed his SRX headlights were too dim to drive safely at night. lawsuits can be viewedhere. When to a GM dealer in Ramsey NJ and they claim ignorance. I received a ticket I had to fight in court. I would like to join the class action suit. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. Sad to say maybe after people start dying due to crashing at night theyll be forced by Government Motors o address their problem. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. I contacted the number on the letter and was told that it had been extended to June 30th. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. Get it by Saturday. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. $1400.00 out of MY Pocket!!! Love Everything but the low beams at night. I have a 2010 SRX with the same problem. Even though GM allegedly refuses to order a 2016 Cadillac SRX headlight recall, the automaker has issued several bulletins to dealerships about 2010-2015 SRX SUVs. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. Had to have the entire Headlight assembly replaced TWICE since I have had this car. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. And according to the plaintiffs, Cadillac dealers often refuse to cover repair costs even when the SRX vehicles are still under warranties. I need it for my reimbursement request and Im using a blank claim form. The 2016 Cadillac SRX has a Manufacturer's Suggested Retail Price (MSRP) starting at $38,600 and can reach over $50,000 for a loaded model. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Cadillac should be held accountable for this issue. Cadillac dealer wanted $1200.00 to replace the defective headlights. CLOSE. Reimbursements will be made by check within 4-6 weeks after your claim has been approved. Funny how they really dont fix the problem they created. I received the letter from my dealer and made the deadline. Learn more about the cookies we use. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. We are available to chat: Monday through Friday 8:00am - midnight. The contact called the fields Cadillac st. Augustine dealer (904-823-3000, located at 375 outlet mall blvd, st. Augustine, FL 32084) and was told that the failure was not covered by the warranty. Service: (253) 321-5771 . Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? Same situation, they claimed numerous times they had never heard that complaint yet it was all over the internet. Didnt notice the light problems until two years later. have a extra $1200.00 to pay for the repair. But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. My car was useless to me for a whole week! This should be a recall because they are defective. February 21, 2023, 1:57 pm. Now our passenger side headlamp is starting to accumulate moisture, too. Buy AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX Halogen Bulb Version only - Passenger and Driver Side: Headlight Assemblies - Amazon.com FREE DELIVERY possible on eligible purchases . It is totally unsafe and unacceptable. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. That says a lot, considering that CR usually pans American cars. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. The new headlights installed easily, plug and play. We e-mailed them and havent heard anything! Cant use my cue because it is cracking like spiderweb With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! This is crazy! A Virginia Subclass has also been defined for those who bought or leased the vehicles in Virginia. December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K This is such BS!! Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. Now the drivers side this year , almost $2000.00. Then came the moisture in the headlights . Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. The 2016 Cadillac SRX dim headlights lawsuit was filed in the U.S. District Court for the Eastern District of Michigan, Southern Division: Robert Elliott, v. General Motors LLC. I was not in the least happy about this!! David K I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. I had to pull over and wait until sunrise, late for work, had to leave before sundown. That is more than I get per month. I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. }); "The TSB explained the repair procedure in far greater detail, which included replacing the wiring harness and inspecting the connector for discoloration at the bulb interface. Message. 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