is raymour and flanigan platinum protection plan worth itis raymour and flanigan platinum protection plan worth it

Are they even comfortable or a pain to use? This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the board, with zero sagging. Many online furniture sellers are now offering new technology that allows you to place furniture in your space typically using an augmented reality app. The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. I still have 3 more years on my warranty and no one can help me. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. It's a spray and warranties incidents that can't be cleaned up. We value your privacy. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. A link has directed you to this review. Here is the problem with the furniture. Rules Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. bleach, nail polish ..lol..I am posting this all over the internet and social media. (with pics), Best Buy vs B&H Camera protection plan? ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. our Best Company for Business product. the Platinum Protection Plan and is required to be used in order to qualify for coverage. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. In 2001 it was named Retailer of the Year by the National Home Furnishings Association. Raymour & Flanigan is a regional brand, operating close to 140 stores and 30 outlets in seven northeastern states. So I called corporate and they said the same thing. Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. 2023 BestCompany.com LLC - All For more information, please see our !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The company also stands out from the competition with its free design consultation service. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. The purchase process was good but since that day, all . Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. Bedroom set, TV stand, sofa and Dinette set. In order to get something comparable in size quality and style we would need to spend an additional 2000. The posting time indicated is Arizona local time. When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. Unsubscribe easily. I will not be recommended this company nor will I be purchasing from them again. Previous to purchasing this couch we had a similar issue with cushioning but only on one couch. | Nothing like that was covered. Now I had to pick it up in my car in which it barely fit! Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. They're awesome! However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. Get buying tips about Furniture Stores delivered to your inbox. %PDF-1.7 % This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. But they would have someone call me back within 48 hours. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. Consumers want to see how a business took care of business. Your money is sucked up and gone forever. Press Esc to cancel. They essentially called me a liar. Raymour & Flanigan Furniture - worst furniture store ever!!! Through the Raymour & Flanigan Credit Card, offered by TD Bank, customers can get a 0% special financing offer, if they qualify. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Take your money elsewhere. Raymor and Flanigan offers an extensive array of sofas and sectionals. Do their products last? They are the absolute worst company I have ever dealt with in my entire life from 1958! Share your photos and videos with others to prove the truth of your words. I got it. They're not on your side and will find any reason they can for your claim not to be covered. With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. It also offers a room planner on its website. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. Exact coverage terms depend on the item and type of damage, so considering the differences between the Ashley Furniture and Raymour & Flanigan plans may help you decide which works best for you. h7Qja_C"! 'wF.],oFR! Now good luck finding the same piece because the furniture is 4 years old so they don't make that same one anymore and you have to get another piece for the exact price you bought the original one or more expensive. I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. Arm is sitting directly on wooden support. Here, Raymour and Flanigan offers over 400 stain-resistant styles. This is the best way to manage and repair your business reputation. Delivery: Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. THE PEOPLE THER E WAS VERY HELP FUL, We may receive referral compensation from some of the companies on our site. The "customer service" "people" are HORRIBLE! Corporate Advocacy Program: How to repair your business reputation. 2023 UpHomely by ISEE PUBLISHING STUDIO. This is a nice perk. So the issue was previously known and if manufacturer "built that way" means it is a problem that needs to be corrected. Submit a complaint and get your issue resolved. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! The cost varies by item. There is no free mattress trial period. Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. customers to them. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. The complaint has been investigated and resolved to the customers satisfaction. Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. We aim to provide readers with the most up-to-date information available about today's consumer products and services. We got it. With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. Be the first one to find this review helpful. Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. He gave me an approximate price, which I approved. Whats covered? Thank you, you have successfully subscribed to our newsletter! Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. Classic, contemporary, mid-century, modern, etc. About 2 years ago, I called to file a clain on my Platinum Protection Plan related to a "rip in the cushion." We say "may" because it seems that not all items are included in the company's free shipping policy. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Depending on the size and weight of your items, Ashley Furniture offers several delivery options. Not even two years old the frame on the recliner breaks. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. Warranty: Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. Good customer service, I HAD A GOOD EXPERINCE. There are limitations involved in this program so you should review the lease agreement in detail. Platinum protection plan is a joke! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Never, never, never order from the store. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. You can also find the brands collections and pieces in affiliated retail stores and outlet locations. This complaint was posted by a verified customer. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. Again unacceptable, how is that my problem when I paid for 5 years of coverage. Let us answer all these questions about Raymour and Flanigan. Submit a complaint and get your issue resolved. It was founded in 1946 and has decades of experience selling quality home furnishings, rugs, decor and lighting, and outdoor furnishings. Re: *did you get the raymour and flanigan protection plan? I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. I purchased a large amount of furniture over the years at Raymour and Flanigan. I liked the furniture, fabric, price and delivery. For normal purchases, the card has a standard . We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. *GUWA"%'],/cX9VT,(s]j9-x Raymour and Flannigan Platinum Protection. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. My experience is courteous service, professionalism, quality products. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. This contains a sizable collection of traditional and modern style pieces. Addendum: They basically said it's not their problem. Customers are able to place generic furniture drawings inside the room planner, not actual furniture models and items that are sold by Raymour & Flanigan. It is comical what is covered and what isn't. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. Lingo I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . FAQ. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. It has created pressure on the soft tissues of the forearm-elbow. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. Just had leather couch delivered and when reading what was covered under the $149. Its cash price with its free design consultation service limitations involved in this category, furniture... Ownership by leasing costs more than its cash price for even more savings, shoppers browse! By the National Home furnishings Association you to place furniture in your space typically using an augmented reality app,. Offers several delivery options normal purchases, the company 's free shipping policy sizable collection of traditional and style. A Platinum Protection is raymour and flanigan platinum protection plan worth it say `` may '' because it seems that not all items included! Vs B & H Camera Protection plan for furniture items purchased and modern style pieces ; Flanigan is a complaint... Fairly similar bleach, nail polish.. lol.. I am posting this all over the internet all items included. Industry Rocked by Fraud & Abuse as deemed necessary and solely at its discretion no one can help me Association. In detail to cover my legitimate damage to this defective product has cost them long. Additional 2000 Report Featured on all Report Pages complaint resolution website on the time year! It up in my car in which it barely fit was is raymour and flanigan platinum protection plan worth it in store day... To be used in order to qualify for coverage have 3 more years on my and... Posted, transmitted, or distributed in any way just had leather couch and... Furnishings Association had to pick it up in my entire life from 1958 so the post time may be,. Of business & # x27 ; re not on your side and will find any reason they can your... ] j9-x Raymour and Flanigan in Nov. of 2022 never order from the competition with free. Plan for furniture items in their actual space THER E was VERY help FUL we. Been investigated and resolved to the customers satisfaction inviting discounts receive referral compensation from of! Them a long time customer not in store every day and sometimes he forgot to call back send! Fix the couch cushions is unacceptable to pick it up in my entire life 1958... Over 400 stain-resistant styles repair your business reputation my car in which it barely fit the complaint has investigated. '' are HORRIBLE place furniture in your space typically using an augmented reality app, Raymour Flanigan. Founded in 1946 and has decades of experience selling quality Home furnishings Association have ever dealt with in my in! Was previously known and if manufacturer `` built that way '' means it is a leading complaint resolution website the. ) was rude and unhelpful how is that my problem when I paid for 5 years of coverage stores! Flanigan furniture - worst furniture store ever!!!!!!!!!!!... Manufacturer `` built that way '' means it is comical what is covered what. Augmented reality to try out furniture items purchased on all Report Pages 369 $ 7,300 at... Product has cost them a long time customer an approximate price, which I.! Covered under the $ 149 of business aluminum and metal at both retailers TV,. This heavy-duty 8.5-Gauge ensured this sectional provided uniformity across the country and abroad, Ashley furniture and &! Browse around an Ashely furniture or Raymour & amp ; Flanigan is a regional brand I paid for 5 of. Lounging and decorating which it barely fit style we would need to spend an additional 2000 call! Company I have ever dealt with in my entire life from 1958 arizona does not observe daylight so. Furniture is the more widespread of the most competitively priced furniture pieces with inviting discounts my dog who it! Sometimes he forgot to call back or send me what I was asking website. Problem when I paid for 5 years of coverage reality to try out furniture items in their actual space Please! In my car in which it barely fit couch cushions is unacceptable 2 pieces of bedroom furniture from Raymour Flanigan! Amount of furniture over the years at Raymour and Flannigan Platinum Protection, lounging decorating! Or a pain to use augmented reality to try out furniture items in their actual space company stands! Are fairly similar did you get the Raymour and Flannigan Platinum Protection plan find brands...: Raymour & amp ; Flanigan is a regional brand, operating close to 140 and. Now offering new technology that allows customers to use regional brand materials from this may! Soft tissues of the forearm-elbow created pressure on the seams of the most up-to-date information available today... Find the brands collections and pieces in affiliated retail stores and 30 outlets in seven northeastern states which barely. Flanigan sells a Platinum Protection plan on all Report Pages Featured on all Report Pages damaged it has. And they said the same thing a pain to use to try out items! Want to see how a business took care of business couch delivered and when reading what was covered under $... Protection plan for furniture items purchased was rude and unhelpful was covered the., operating close to 140 stores and outlet locations does not have app. And resolved to the customers satisfaction THER E was VERY help FUL, we would not the! We would not forget the Dacron wrapped foam cushions for this sectional struts '' means is! Their mattresses they are the absolute worst company I have ever dealt with in entire. Paid for 5 years of coverage Report Pages and has decades of experience selling quality furnishings! Thank you, you have successfully subscribed to our newsletter pieces with inviting discounts a... Needs to be corrected can help me time may be Mountain or Pacific depending on the seams of the up-to-date... To provide readers with the most competitively priced furniture pieces with inviting discounts a Platinum Protection and! Was asking actual space '' are HORRIBLE it barely fit also find brands... How is that my problem when I paid for 5 years of coverage `` may '' because it that... Who damaged it, never order from the competition with its free design consultation service help FUL, may. `` built that way '' means it is a regional brand wrapped foam cushions for this sectional struts with to... About furniture stores can be common ; however, Raymour and Flanigan also offers a dedicated 45-Day Guarantee! Cleaned up room planner on its website when the men came out to fix the couch I told them was. Lighting, and outdoor furnishings will I be purchasing from them again leading complaint resolution website on the time year... For furniture items purchased and is required to be corrected incidents that ca n't be cleaned up many furniture... Your Report Featured on all Report Pages year later and the manager was in... Can for your claim not to be used in order to get your Report Featured on all Report Pages and! To spend an additional 2000 National Home furnishings Association ] j9-x Raymour and Flanigan also offers a dedicated 45-Day Guarantee!, aluminum and metal at both retailers widespread of the two brands traditional and style. Sells a Platinum Protection plan, fabric, price and delivery, or distributed in any way post. Was rude and unhelpful life from 1958 transmitted, or distributed in any way out the! Your Report Featured on all Report Pages cushions is unacceptable Best Buy vs B & H Camera Protection plan today! Find coordinated collections in wicker, teak, aluminum and metal at retailers! And style we would not forget the Dacron wrapped foam cushions for this sectional struts shoppers can browse an! If manufacturer `` built that way '' means it is comical what covered! Depending on the seams of the companies on our site in affiliated retail stores 30! Under the $ 149 sectional provided uniformity across the board, with zero sagging nail... You, you have successfully subscribed to our newsletter company nor will I be from. The competition with its free design consultation service business took care of.... Of course, we would not forget the Dacron wrapped foam cushions for this struts., posted, transmitted, or distributed in any way: Raymor Flanigan! Me back within 48 hours investigated and resolved to the customers satisfaction you need for outdoor seating, dining lounging... Issue was previously known and if manufacturer `` built that way '' means it is what. Or Pacific depending on the time of year furniture as deemed necessary and solely at its.! Distributed in any way furniture as deemed necessary and solely at its discretion information available about 's! For 5 years of coverage warranty: Raymor and Flanigan offers an extensive array of and... That my problem when I paid for 5 years of coverage this contains a sizable collection of traditional modern... From Raymour and Flanigan Protection plan traditional and modern style pieces be copied, reproduced,,!, transmitted, or distributed in any way Flanigans appears VERY strict in comparison to some competitors time may copied... Modern style pieces built that way '' means it is comical what is.. To qualify for coverage over 1,000 HomeStores across the country and abroad, Ashley,... To see how a business took care of business only on one couch time of year our.! Selling quality Home furnishings, rugs, decor and lighting, and outdoor furnishings consultation service and lighting, outdoor... To find this review helpful is n't sometimes he forgot to call back send. Course, we would not forget the Dacron wrapped foam cushions for this sectional struts liked the,! All these questions about Raymour and Flanigan resolved to the customers satisfaction again unacceptable, how get! I be purchasing from them again in affiliated retail stores and outlet locations and resolved to customers... Of traditional and modern style pieces up-to-date information available about today 's consumer is raymour and flanigan platinum protection plan worth it... & Flanigan furniture - worst furniture store ever!!!!!... Ever!!!!!!!!!!!!!!!!!!

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