. Restaurant details. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Its definitely gone down since last visit. A unique musical amenity package offered exclusively through Hard Rock. So glad we did! Food was good. So much for a fun birthday celebration. It was average and overpriced. Food was not very good. A family of 5,my son and I ordered the traditional breakfast, we both asked for over easy eggs. We left! Reservations and large-group bookings are available by calling 228-207-3243 or through OpenTable.com. Overall I would say save your SugarFactory visit for Maimi New York or Las Vegasnot Mississippi!!! We use cookies to ensure that we give you the best experience on our website. Been wanting to try for years so am very happy we got to stop here. You will be responsible for providing customers with a memorable dining experience. The service was terrible, waitress would disappear, it took an hour to get our food. Please make these large-party reservations by contacting us directly. Note: your question will be posted publicly on the Questions & Answers page. candy store is cool too but extremely small and not a lot to see there. In addition to the endless candy options, the caf will offer coffee, cappuccino, hot chocolate, freshly-baked pastries, homemade gelato and ice cream. And the place barely had anyone in there eating. We had an awesome waiter - can't remember his name, I'msorry to say. We had a party of 11 and the food took way too long to come out. Constant, over the top birthday singing by the entire wait staff, the candy wall cant even be seen from the dinner table. American. alcohol-infused smoking candy goblets like the Watermelon Patch featuring Pitbulls Voli 305 Vodka and sour watermelon gummies, and the Lollipop Passion made with melon, coconut and pineapple, topped with lollipops and candy necklaces. She had a fabulous time which was the point. Start your morning out right with our refreshing mimosa goblet. sorry to say. No complaints with the food. The food is expensive of course but its an experience. I then called the restaurant and was able to get a reservation for 5! It was litty! Walk-ins are welcome. The third time I told them to just bring a box and would take it to someone who may eat it. Servers were passing by us, we finally asked one of them if they would take our order. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceaeras, Baby Showers & more. We were slightly early and there was no one there to direct us for several minutes (same for people that came after us). The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Loved our waiter! Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. The service friendly and prices were good. Many people point out that waiters serve perfectly cooked shrimp pasta, chicken tenders and chicken salads here. She took them away to bring new eggs. They have some amazing drinks at that bar! It is in a casino so I knew some cigarette smoke would be expected, but it was very overwhelming. We sat down and ordered. The chicken tasted like straight pepper. It was crowded. The Sugar Factory. Ordered coconut cream pie drink. What a complete waste of our morning. It never came, nor did my eggs! Benefits: dental, life insurance, medical, vision, Job Description. Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. Hotels with Complimentary Breakfast in Biloxi, Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. I actuallyreally disliked the chinese chicken salad. Thats not what he wanted. Its a very cute concept, but needs some attention to detail as far as the dining experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Been wanting to try for years so am very happy we got to stop here. like they just rolled in black pepper before they cooked it. We did the half of King Kong which included sparklers , song of her choice and a big celebration song! With locations in some of the world's most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami and Orlando, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Our experience here was mediocre. 1328 reviews. Decor needs an update. We did the half of King Kong which included sparklers , song of her choice and a big celebration song! Menulist. Sugar Factory Broadway is currently searching for experienced Managers for Front and Back of House to join our team! We ordered the club sandwich, calamari, Caesar salad, the big cheesy burger, chinese chicken salad, oreo stuffed cookie sandwich, cookie jar sundae, grape crush drink, strawberry lemonade goblet (virgin). HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. Explore menu, see photos and read 1262 reviews: This was our first, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, https://sugarfactory.com/location/biloxi-ms/, Sushi Kaya Japanese restaurant Menu Prices, La Bamba Mexican & Spanish Restaurant Menu Prices, Bugattis Cuisine & Cocktails Menu Prices, Wakatobi Japanese Grill Hibachi and Noodles Menu Prices, Hyderabad House Biryani Place Menu Prices, Breakfast Daily Pancakes, French Toast And Waffles. 765 reviews for Sugar Factory Biloxi Biloxi, MS - photos, order, reservations, and much more. When our order was delivered, the omelet was room temperature, and my eggs were over hard, not a drop of yolk! They seem under staffed. Biloxi Restaurants ; The Sugar Factory; Search "Not what I expected!" Review of The Sugar Factory. Only a few tables were seated. Are the prices at this restaurant mid-range / moderate? We'll be back for that.More. Sugar Factory Orlando features delectable dinner selections. It was once a really nice place, but now it has tanked in terms of environment and quality. Her $20 dollar sandwich was SOO dry She had to ask for more condiments to get it down. Was supposed to have coconut shavings but they were out. If I were going to have a birthday in biloxi I would have it here. The Menu for Sugar Factory American Brasserie Biloxi with category American, 777 Beach BlvdMS 39530-4300 can be viewed here or added. Looking for the perfect place for your party. There were several birthdays being celebrated and the place was a lotof fun. Sugar Factory's menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. We were seated right away. Never had one better! but a lot of the candies got frozen from the dry ice and were not easy to eat. We ordered appetizers and they were cold. I had the fish and chips and my fish was completely overpriced black almost tasted burnt and the onion rings were soggy and greasy as well as the limp unbeatable coleslaw that was leaking water off and all over my plate. Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. I loved the overall atmosphere!! Again, we were the only customers in the restaurant! Build Your Own Pizza. Lunch The waitress accidentally brought the fries returned with a salad and then charged us for the salad!! I was disappointed to be disappointed with this place. This was an absolutely horrible experience. Gambling problem? Unacceptable because I called and would never had returned had I been made aware! If I sold $25 lollipops, Id be producing them 24/7 to make sure everyone could buy one if they wanted to. Enjoy good sundaes, strawberry cheesecakes and doughnuts that are served at this confectionary restaurant. Biloxi, MS 39530. The drinks were the BOMB! The burgers were cold and over-cooked. document.write(new Date().getFullYear());
We had to leave. We went for an experience and just ended up with plain pancakes and waffles. I then called the restaurant and was able to get a reservation for 5! No lights were on in the room, no one at the candy counter, and no Gelato.More, Cool bar and restaurant in the Hard Rock right off the casino floor. They do not allow conservatives or black people to eat here. But, sadly we didnt have the chance to. We ended up paying almost $500 and spent the evening in the drugstore. 3.6. 777 Beach Boulevard The only thing he could order was a strawberry shake. Yes, The Sugar Factory offers takeout services. Why would they bring it so late and so far apart?! When youre ready to book your event, head over to our Parties Page and fill out our Party Inquiry Form. A waste of $26. Looking for a romantic getaway or just looking for a place to have a Rock Star Experience? Must be 21. The Sugar Factory is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant mid-range / moderate? They advertise Gelato so we went into the candy counter area to get some. Again, we were the only customers in the restaurant! The concept is cute, but contrary to what is advertised, there isno spacing between customers. more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations. Managers Nicole and Kiara were awesome and addressed issues. What a waste of time. F1117VUmichelleh. The concept is cute, but contrary to what is advertised, there isno spacing between customers. The Sirved app is available for free on iOS and Andriod. calamari was over breaded, and over cooked, rubbery. The burgers were cold and over-cooked. The meat had no seasoning taste and some sliders only had a drop of sauce. We went over to the candy wall and were disappointed. The service was slow at first. Get Directions. There was a mix up with our club and it was fixed but not without a bit of a wait. Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. I love that it has something for everyone!!! It was crowded. It seems there is no/little air filtration or circulation to help. Overall, over priced just ok food and lousy service. Their menu is huge with so many varieties of ice cream treats and drinks. Review. but a lot of the candies got frozen from the dry ice and were not easy to eat. Food did not look appealing. Breakfast No complaints with the food. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. This place is famous for delicious wine or good liqueur. We had the chicken and waffles, a burger, and the club sandwich. The look and presentation was ok. Parties of 10 or more are considered Banquet Parties. Everything was very good. Copyright
This was our second attempt at this Sugar Factory. Are you sure you want to delete this answer? Big disappointment. I shouldnt have had to pay for my breakfast, but they wouldnt remove it from our check! We are open 7 days a week!! We had a great breakfast there before hitting the road for home---perfection down to the coffee !! Only sat at bar for late night drinks. WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! Club itself after correction was good. My son asked if we might have some salt and pepper, and I asked for my eggs to be replaced. The only food we actually liked were the french fries. I could literally reach out and touch the people at the next table. One man was the waiter, bartender and everything in between. Steaks and eggs. server, Kristina, did an excellent job of taking care of us. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. 877-877-6256 ( Reservations) 228-374-7625 ( Front Desk) I sat there and watched my family finish their meal, I kept my toast and grits, and she was to just replace the eggs. It never came, nor did my eggs! Well definitely dine here again when in the area and highly recommend you checking it out.More. There were no apologies, nothing taken off our bill for my breakfast, nothing!!! The food exceeded our expectations, so kudos to the chef. Well definitely dine here again when in the area and highly recommend you checking it out.More. The server was amazing. like they just rolled in black pepper before they cooked it. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. (228) 207-3243 Website I live in New Orleans so I am accustomed to having access to a variety of dining options. Never had one better! American's favorite eatery and confectionary shop, Sugar Factory American Brasserie, brings its whimsical "candy land" appeal to more than 20 locations worldwide. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! One night, I stopped at the bar for an alcoholic root beer float. You definitely need to try this place - if just for the ambiance! The atmosphere was so much fun we came back the next night for a banana split. Eat hear if you want to have horrible customer service. Cathedral of the Nativity of the Blessed Virgin Mary. Once again, we were the ONLY PEOPLE THERE! My sons were okay, but mine were over hard, not a drop of yoke! Reservations were easy to get the day of. I wish I could remember his name. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Are you sure you want to delete this question? 777 Beach Blvd, Biloxi, MS 39530-4300. It was crowded. Is there a cost for parking if not staying at the Hard Rock Caf? Our server was amazing. Pure enjoyment. A waste of $26. nothing!!! You'll be waiting forever to get your order. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! I recommend skipping the overpriced food, and just going for drinks. One couple came in as we were leaving. But yet it took a very long time for our food to come out. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! Looking for the perfect place for your party. What a complete waste of our morning.More, Stopped in one night for a club sandwich and vanilla shake. My son asked for salt and pepper! Wait seemed a little long. I asked about a Valentine milkshake and was told it couldnt be made until 11am. The dining room, lined with red leather banquettes, crystal chandeliers and antique brass accents, will seat 120 guests. The employee told us over the phone that they were unable to seat all of us together at one table butMore. The drinks are way overpriced the food is reasonablyMore, They had a huge party people were screaming and yelling with rap music blaring. It was also very empty. Cathedral of the Nativity of the Blessed Virgin Mary. It seems like the staff had multiple jobs (all over the place). Great host and great waiter. We use cookies to ensure that we give you the best experience on our website. How is the sugar factory out of desert we tried to make the best of it and want to order meatballs of an as an appetizer. There were no apologies, nothing taken off our bill for my breakfast, nothing!!! The Sugar Factory is rated accordingly in the following categories by Tripadvisor travellers: Are the prices at this restaurant mid-range / moderate? $15.00. This celebrity favorite is sure to satisfy any sweet-tooth craving. Wasn't impressed with the food nor the experience . My son asked for salt and pepper! I had such a hard time getting a reservation, but when we arrived at 8:00AM we were the only ones there! Address: Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, Website: https://sugarfactory.com/location/biloxi-ms/. 74 reviews #121 of 152 Restaurants in Biloxi - American Bar. Sirved does not guarantee prices or the availability of menu items. A little loud (music was booming) but the food and service were great. The menu for Sugar Factory Biloxi may have changed since the last user update. Privacy Policy Terms & Conditions Ad Choices, Subscribe to our mailing list for updates and sweet promotions. Jelly Belly 49 Flavor Mix. The vibe was good and the food was awesome. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. Customers are free to download these images, but not use these digital files (watermarked by the Sirved logo) for any commercial purpose, without prior written permission of Sirved. My niece was turning 9, one of the last few years before the hormones and drama withMore, **POOR CUSTOMER SERVICE** The only reason Im rating this establishment 1 star is because I cant rate it 0 stars! My grandchildren only drank a little of the milk shakes. 74 reviews #121 of 152 Restaurants in Biloxi $$ - $$$ American Bar 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu Open now : 12:00 AM - 11:59 PM Cute concept, but now it has tanked in terms of environment and quality could literally out! 121 of 152 Restaurants in Biloxi I would say save your SugarFactory visit Maimi! So late and so far apart? might have some salt and pepper, the... Was finished with their meals, I motioned the server back and told her to cancel my eggs menu Sugar. 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