Averages based on self-reported salaries. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. If the store management gives any additional task, complete the assigned task fully. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Communicate with the management team regarding customer requests and concerns. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Learn more about Department: Store Operations. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Ensure coffee thermals are filled and working properly. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. . Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Respond to customer requests and complaints in a timely and courteous manner. Example: I am very comfortable standing for long periods of time. Complete other tasks as assigned by store management. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Pull expired items, document and discard. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Maintain proper cash levels in register drawer and change machines. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Location: Field. Click the link in the email we sent to to verify your email address and activate your job alert. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service: Customer service skills are the foundation of your job as a customer service associate. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Perform customer fuel transactions and monitor activities at the fuel court. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Location: Field. You can also receive alerts via instant message. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Customer Service Associates must be friendly, helpful, and have excellent communication skills. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Stop fuel pumps if necessary. Follow proper coding procedures. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Jobs. For Technical Issues please email: recruitingsupport@wawa.com . You have successfully created a new job alert. There are 478,210 open job vacancies in the US. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . What Does an Immigration Case Manager Do? The estimated additional pay is $4,654 per year. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. The estimated additional pay is $2 per hour. Respond to customer requests and complaints in a timely and courteous manner. Complete other tasks as assigned by store management. This shift is driven by the fact that customers are increasingly turning to these channels for support. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Sykesville, MD. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Follow proper coding procedures. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? We're committed to being your source for expert career guidance. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Ensure coffee thermals are filled and working properly. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Job Description. Part-Time. Olney, MD. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Your input helps Glassdoor refine our pay estimates over time. Pull expired items, document and discard. Help make it more accurate by, All Lead Customer Service Associate Salaries. If there is any contamination, carefully clean these areas. 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